Client Success Assistant (India Remote)

Description

• Job Title: Client Success Assistant
• Location: Remote (India)
• Reports to: Director of Client Success

About The Role:

We’re looking for a detail-oriented and proactive Client Success Assistant to support our Director of Client Success in managing day-to-day client interactions. This role is ideal for someone who is organized, has strong communication skills, and is eager to learn the foundations of client success.

Key Responsibilities:

• Assist in managing client communications, including drafting and sending emails.
• Attend client meetings/meet-and-greets, take notes, and track follow-ups.
• Support in preparing client-facing materials and documentation.
• Maintain accurate records of client interactions and status updates.
• Handle administrative and operational tasks (“grunt work”) to ensure smooth execution.
• Collaborate with internal teams as needed to support client success initiatives.

Requirements:

• Strong written and verbal communication skills.
• Organized, reliable, and able to multitask.
• Comfortable with virtual collaboration tools (Google Workspace, Slack, Zoom, etc.).
• Eager to learn and grow in client success and operations.
• Prior experience in customer support, client-facing, or administrative roles is a plus (but not mandatory).

Why Join Us?

You’ll get hands-on exposure to client success and operations while working directly with leadership, learning the ropes of scaling teams, and developing skills that can accelerate your career in client success, operations, or management.

Requirements

None