Instructional Designer

The Instructional Designer role within our Learning & Development (L&D) team is ideal for a driven, adaptable professional with a passion for creating impactful learning experiences. You will be responsible for designing and developing engaging training programs that build employee skills, ensure compliance, and strengthen operational excellence within our fast-paced logistics brokerage business.

We’re looking for someone with high energy, a strong work ethic, and the ability to thrive in a dynamic, service-driven environment. The ideal candidate brings expertise in adult learning principles, instructional design methodologies, and experience creating both digital and instructor-led training.

As a key member of our L&D team, you will play a vital role in shaping talent readiness and equipping employees with the skills and knowledge that fuel our success. This is an exciting opportunity to deliver innovative learning solutions that drive employee growth, operational efficiency, and exceptional customer service while fostering a culture of continuous learning across the organization.

Responsibilities and essential job functions include, but are not limited to the following:

• Create instructional materials, courses, and programs aligned with organizational objectives and logistics brokerage processes
• Develop e-learning modules, instructor-led training, job aids, and blended learning solutions
• Apply adult learning theories, instructional design models (e.g., ADDIE, SAM), and performance-based approaches to content creation
• Partner with subject matter experts (SMEs), business leaders, and L&D teammates to identify learning needs and translate them into effective training solutions
• Conduct training needs analyses to close performance gaps and support business growth
• Utilize Learning Management System (LMS) for course deployment, tracking, and reporting
• Leverage e-learning authoring tools (Articulate Storyline, Rise, Captivate, or similar) and multimedia resources to produce interactive training
• Measure training effectiveness through assessments, surveys, and data-driven evaluations
• Continuously refine and update training programs to ensure relevance, scalability, and impact on employee performance

Qualifications, Knowledge, Skills, And Abilities:

• High School Diploma or GED; Bachelor’s degree in Instructional Design, Education, Organizational Development, or related field preferred
• 3+ years of experience in instructional design, preferably in corporate learning 
• Strong knowledge of adult learning principles, instructional design frameworks, and curriculum development
• Proficiency with e-learning authoring software, multimedia tools, and LMS platforms
• Ability to manage multiple projects simultaneously while meeting deadlines
• Excellent communication, collaboration, and stakeholder management skills
• Strong analytical and problem-solving abilities to evaluate training effectiveness
• Proficient in utilizing various technology platforms, including Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• Ability to read, write, and speak English fluently
• Ability to maintain regular and reliable attendance, with or without reasonable accommodation

We empower business worldwide to ship smarter.
R+L Global Logistics strives to provide the best freight solutions and logistics services to our customers. We offer the highest quality domestic and international transportation services including Full Truckload (FTL), Intermodal/Rail, Expedited/Domestic Priority, Service to and from Mexico and Canada, Trade Show Logistics, Supply Chain Management, High Value/High Risk Cargo, Warehousing and Fulfillment, Value Added, Customs Brokerage and more.
We focus on customer requirements in order to meet the challenges of today’s business demands. Our ability to create solutions through a wide range of transportation outlets allows R+L Global Logistics to be the complete global transportation solution.
BENEFITS
R+L Global Logistics offers a comprehensive benefits package including Medical, Dental, Vision, Life & Disability Insurance, 401(k) Retirement Plan, PTO, Sick Time, Paid Holidays and Exclusive Employee vacation properties

R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law.