Trade Engagement Manager eKAM

About The Job:

Job Purpose:

To research, develop and implement tools of engagement with the respective HCP cohorts, pharmacy groups and other commercial channels that utilise digital technologies. The purpose of this role is to ensure that Sanofi is able to multiply its presence in the market without necessarily increasing its physical presence in the market. The role covers all Sanofi brands based on the evolving strategy and brand requirements.

Responsible For:

• Developing the routes and methods of engagement for the key Trade channels – Retail Pharmacy, Private Institutions and Public Institutions.
• Driving the adoption of digital methods to increase the exposure of Sanofi, and specific brands, to the market,
• Ensuring that the key Sanofi brands, including Clexane, Epilim and Dupixent, among others, maintain their market positioning in terms of share of voice and other key metrics.
• Advising the Business Managers in terms of their engagement with the respective channels and seeking to maximize the opportunity for the affiliate.
• Negotiating, formulating and presenting identified business opportunities to entrench the Sanofi brand, including, but not restricted to the commercial conditions that could be offered.
• Providing strong support and guidance to the Trade Team in transforming the organization into a digitally driven, market leading commercial operation.

Key Accountabilities:

• Deliver digital tools and models for the use of the Trade Team in the various channels.
• Driving increased engagement with customers through innovation rather than increased headcount.
• Create metrics for measuring the commercial performance of the key brands and franchises within the affiliate as linked to the channel interventions deployed.
• Continuous refinement of the channel strategies together with the respective Business Managers.
• Implement a cohesive and coherent strategy to improve Sanofi’s engagement levels with the retail pharmacy channel and wholesalers.
• Continually assess the GtM strategy to determine the appropriate route of engagement for customers (F2F, Remote, Hybrid or Pure Play) & work with GTMC for development of modalities and metrics.
• Monitor performance and resource allocation to ensure appropriate use of available resources in line with the Global Sanofi strategy, adjusted for local conditions.

About You:

Job-Holder Entry Requirements:

Education:

• Grade 12 with Exemption/Bachelor’s Pass
• Undergraduate degree in Finance, Information Technology and/or Business.
• Financial qualification preferable.

Relevant Experience:

• Pharmaceutical sales experience, preferably pharmacy sales experience.
• Knowledge of digital channels and tools to extract business performance.
• Working with the various channels within the pharmaceutical industry commercial operations.
• Proven ability to work within a VUCA (volatility, uncertainty, complexity & ambiguity) environment.
• Experience with Microsoft analytical tools as well as AI (Co-Pilot and ChatGPT).

Core Competencies:

Knowledge:

• Detailed knowledge of the South African healthcare system and channels of supply and service delivery.
• Demonstrates ability to understand financial, regulatory and legislative issues that affect the sales performance of Sanofi, as well as the healthcare ecosystem within which Sanofi operates in South Africa.
• Knowledge of current health care legislation and its impact on the commercial performance of Sanofi SA.

Skills:

• Able to utilize available data to perform analyses and to prepare detailed plans of action – that are implemented and measured periodically.
• Ecellent communication skills and demonstrates intercultural adaptability and sensitivity.
• Clear communication with the Business Managers that is designed to encourage professional conduct and high performance from the team.
• Demonstrates proactive thinking skills and ability to make decisions with strong business acumen (thoughtful risk taking).
• Uses their time effectively and efficiently, sets priorities and demonstrates strong time management skills coupled to Thoughtful Risk Taking.

Behaviors:

• Implements and lives the Sanofi values (Act for Patients, Aim Higher, Be Bold & Lead Together).
• Conducts root cause analysis and suggests concrete steps to correct and prevent similar issues in the future, especially with respect to the sales performance in the respective sales channels (Public & Private).
• Practices thoughtful risk taking designed to deliver transformative performance.
• Constantly challenges self, and others, in a constructive way to deliver Sanofi’s commercial objectives.
• Shows integrity, tenacity, resilience and adaptability in complex situations and often changing environments.
• Handles pressure and commits to, and respects, deadlines

Pursue progress, Discover Extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and inclusion actions at sanofi.com!

Sanofi IS AN EQUAL OPPORTUNITY EMPLOYER If you are interested in applying for this vacancy and you are confident that you meet the criteria set out in the advertisement kindly click on the link below.
https://sanofi.wd3.myworkdayjobs.com/SanofiCareers
#LI-AFR

Pursue Progress, Discover Extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!