Inside Sales Representative - Billings, MT
Lansing Building Products.com
Office
Billings, MT, US
Full Time
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers.
Inside Sales Representative
The Inside Sales Representative plays a key role in driving sales and providing an outstanding customer experience both in-person and over the phone. This role involves processing orders, assisting with product selection, addressing customer inquiries, and maintaining an organized, engaging showroom. Additionally, the Inside Sales Representative may support the warehouse team as needed.
The Inside Sales Representative reports to the Branch Operations Manager and has no direct reports.
Key Responsibilities:
• Live our mission statement and TRUEBLUE Values.
• Drive sales growth by assisting customers with product selection, order placement, and upselling where appropriate.
• Proactively make outbound calls to new and existing customers to identify sales opportunities.
• Handle customer inquiries and complaints professionally, ensuring timely follow-up and resolution.
• Process transactions accurately using the Lansing’s order management system.
• Maintain a neat and organized showroom and counter area, ensuring displays are current and promotional materials are stocked.
• Coordinate with the outside sales team to fulfill customer needs, order samples, and provide product literature.
• Support order fulfillment by occasionally assisting with warehouse tasks such as pulling orders or checking inventory levels.
• Perform other duties as directed by the Branch Operations Manager.
Preferred Qualifications:
• Excellent customer service and communication skills with a proactive approach to problem-solving.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office and/or ERP systems is a plus.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Work schedule: Monday – Friday 7:30 AM – 4:30 PM, or as directed by the Branch Manager.
A Career with Lansing Building Products offers:
• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture: Great Place to Work Certified every year since 2019
• Work/Life Balance: Paid Vacation & Sick Days
• Growth/Development: Tuition Reimbursement & Training Programs
Other Added Benefits:
• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program
• Volunteer Time
Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.
Inside Sales Representative
The Inside Sales Representative plays a key role in driving sales and providing an outstanding customer experience both in-person and over the phone. This role involves processing orders, assisting with product selection, addressing customer inquiries, and maintaining an organized, engaging showroom. Additionally, the Inside Sales Representative may support the warehouse team as needed.
The Inside Sales Representative reports to the Branch Operations Manager and has no direct reports.
Key Responsibilities:
• Live our mission statement and TRUEBLUE Values.
• Drive sales growth by assisting customers with product selection, order placement, and upselling where appropriate.
• Proactively make outbound calls to new and existing customers to identify sales opportunities.
• Handle customer inquiries and complaints professionally, ensuring timely follow-up and resolution.
• Process transactions accurately using the Lansing’s order management system.
• Maintain a neat and organized showroom and counter area, ensuring displays are current and promotional materials are stocked.
• Coordinate with the outside sales team to fulfill customer needs, order samples, and provide product literature.
• Support order fulfillment by occasionally assisting with warehouse tasks such as pulling orders or checking inventory levels.
• Perform other duties as directed by the Branch Operations Manager.
Preferred Qualifications:
• Excellent customer service and communication skills with a proactive approach to problem-solving.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office and/or ERP systems is a plus.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Work schedule: Monday – Friday 7:30 AM – 4:30 PM, or as directed by the Branch Manager.
A Career with Lansing Building Products offers:
• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture: Great Place to Work Certified every year since 2019
• Work/Life Balance: Paid Vacation & Sick Days
• Growth/Development: Tuition Reimbursement & Training Programs
Other Added Benefits:
• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program
• Volunteer Time
Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.
Inside Sales Representative - Billings, MT
Office
Billings, MT, US
Full Time
September 25, 2025