Senior Product Associate, Partner Enablement

Description:

We are seeking a self-starter with an unshakably positive attitude to collaborate and deliver outstanding work in a highly evolving and ambiguous environment. You will join an ambitious team driving product strategy and managing projects.

As a Senior Product Associate in Connected Commerce on the Product Strategy and Operations team, you will have a strong background in end-to-end project management, cross-functional stakeholder engagement, and the ability to communicate complex technical information to non-technical audiences. This role requires excellent executive communication skills, strong visual storytelling abilities, and a quick learning aptitude. 

Job Responsibilities

• Manage and coordinate end-to-end projects, ensuring timely execution and alignment with executive objectives. 
• Facilitate cross-functional collaboration by engaging stakeholders from various teams, gathering input, and ensuring clear communication of goals and progress. 
• Prepare executive-level presentations, reports, and visual materials to communicate product strategy, operational updates, and recommendations to senior leadership. 
• Translate complex technical and business information into clear, concise, and actionable insights tailored for executive audiences. 
• Conduct basic data analysis to identify trends, risks, and opportunities, and present findings in a format suitable for decision-making. 
• Track and report on key product and operational metrics, providing regular updates and recommendations for improvement. 
• Assist in the preparation and follow-up of executive meetings, including agenda development, briefing materials, and action item tracking. 
• Identify areas for process improvement and help implement solutions to enhance efficiency and effectiveness across product and operations teams. 
• Rapidly learn and adapt to new tools, technologies, and skills as needed to support evolving business needs. 

Required qualifications, capabilities, and skills

• 3+ years of experience in product management, strategy, operations, or a similar role supporting senior leadership. 
• Demonstrated experience managing end-to-end projects and driving cross-functional initiatives. 
• Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into executive-level presentations and reports. 
• Advanced proficiency in Microsoft PowerPoint, with a strong ability to create clear, compelling, and visually engaging presentations. 
• Strong Microsoft Excel skills, including data analysis, charting, and basic modeling. 
• Proven ability to conduct basic data analysis and synthesize findings for decision-making. 
• Experience preparing materials for executive audiences, including dashboards, reports, and visual storytelling. 
• Ability to quickly learn and adapt to new tools, technologies, and business processes. 
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. 
• High level of professionalism, discretion, and integrity when handling confidential information. 

Preferred qualifications, capabilities, and skills 

• Bachelor’s degree in a relevant field; graduate degree preferred. 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans