Senior Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Card lending , you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities

• Drive proactive engagement on projects by involving team members and key stakeholders to facilitate conversations and deliverables that impact the overall card lending  Product Roadmap. 
• Partner with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap.
• Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member.
• Ensure timely  execution of Production Validations, conducting lessons learned and Business Requirement, generating pertinent process maps/flows as applicable. Understand the environment(s) in scope and serve as a Subject Matter Resource.
• Collaborate with interfacing teams/ partners to evaluate dependencies, Requirements and Schedule. Understand client need and client use of the platform and dependencies to Capture and Viewers.
• Conduct elaboration sessions to solicit requirements as needed to refine the requirements and customer ask.  Writing Epics, Stories, Testing Conditions/ scripts, validation criteria, communication plans and release planning. 
• Identify, communicate and escalate risks, blockers, and impacts that could delay the quarter by quarter delivery of projects. Act as voice of the customer and drive product vision
• Manage existing product features and actively lead the research definition and development of new features to advance the product roadmap

Required qualifications, capabilities and skills

• 3+ years of experience in a Business Analyst or Product Analyst role with Agile methods, process & execution
• Requires experience developing business requirements, writing stories, working knowledge for creating testing conditions, use cases and validation criteria
• Demonstrated ability to work independently, and self-directed.
• Collaborative and a high level of comfort and effectiveness in coordination roles; working with multiple business and technology partners to drive transparency in project deliverables.
• Proficient in Microsoft Office Suite. Specifically, Excel, Word, and PowerPoint.
• Working experience using tools like Visio and Figma
• Working knowledge of Agile process and principles, including use of Agile project management tools (i.e. JIRA etc)

Preferred qualifications, capabilities and skills

• Ability to learn on the move, self-paced, mentor, or thru execution.
• Sharp analytical, problem-solving and leadership skills
• Attention to detail and ability to manage continuously shifting business priorities
• Working knowledge of Credit Cards or Banking domains will be an added advantage.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.