Credit Executive - voco Cairo Arabella Plaza

At voco™ Cairo Arabella Plaza, the very first voco in Egypt, we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.

We are looking for a Credit Executive who will play a key role in managing the hotel’s credit policies and procedures, ensuring timely collection of receivables, minimizing financial risk, and maintaining strong relationships with clients and stakeholders.

• A little taste of your day-to-day:
• Every day is different at IHG, but you’ll mostly be:
• Reviewing and approving credit applications in line with hotel and IHG policies.
• Monitoring outstanding balances and ensuring the timely collection of receivables.
• Preparing and issuing customer account statements and reminders.
• Coordinating with the sales, reservations, and finance teams to resolve billing issues and disputes.
• Maintaining accurate customer records and credit files.
• Monitoring credit limits and identifying potential credit risks.
• Assisting with month-end closing by preparing aging reports and reconciliations.
• Liaising with clients regarding overdue accounts while maintaining professional relationships.
• Supporting audits and ensuring compliance with internal controls and financial standards.

What We Need From You:

• Bachelor’s degree in Accounting, Finance, or related field.
• 2–3 years’ experience in credit or accounts receivable, preferably in a 4/5-star hotel.
• Strong knowledge of credit procedures, financial controls, and accounting systems.
• Excellent communication and negotiation skills.
• Strong analytical skills with attention to detail and accuracy.
• Proficiency in MS Excel and financial systems (Opera, Sun, or similar).
• Ability to work under pressure and meet deadlines.
• Fluent in the English language.

What We Offer:

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.