Business Operation Manager, Singapore

General Information

Name Business Marketing Manager, SG Location BNI Tower, 30 Raffles Place, Singapore Business unit BG-Vacation Working time Full-Time Type Business Operation

Description & Requirements

About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Define the overall regional marketing strategy and be accountable for tracking the overall business performance in the assigned region.
• Work closely with internal business development and business operations teams to identify and source potential travel products and external partnership opportunities for the Singapore Destination market or promotional channels in question.
• Work closely with the business operations team to understand the current product portfolio and daily market conditions. Track campaign schedule and coordinate product sourcing efforts and submission deadlines.
• Review key partners/attractions' policies, track and optimise their sales on Trip.com through business negotiation and customisation of their marketing plans and ad commercialisation strategies.
• Understand marketing tools and resources available on Trip.com/Ctrip (both internal and external channels) and work closely with internal stakeholders across various locales to optimise exposure for Singapore Destination products.
• Coordinate efforts across Innovation & Marketing Centre, IBU, BD, and Site Ops for internal and external campaigns and projects advancement, and/or other operational-related tasks.

What you'll Need to Succeed

• Bachelor's degree in Marketing, Business Analytics, Digital Marketing, or a related field.
• Good understanding of the online travel agencies (OTAs) and business models in the Singapore travel industry.
• Good understanding of marketing channels across key locales.
• Minimum of 3 years of marketing experience, preferably in e-commerce or the travel industry.
• Excellent interpersonal, written, and verbal communication skills for effective collaboration with various stakeholders.

Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com


Have a good trip, and see you soon!