Digital E-Commerce (Senior) Consultant

General Information

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Company Deloitte Business Unit Technology & Transformation Primary Location Zaventem Field of interest Technology Industry Focus Industry Agnostic Recruiter Koçtepe, Melih Erdem - mkoctepe@deloitte.com

Description Of The Position

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Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond. Your journey with us

• You support our clients, through various project phases, from scoping and designing the desired customer journey to planning, and executing the implementation.
• You enable our clients to define new business models or go-to-market strategies and support the implementation of resulting business transformations by using e-commerce solutions across various technologies (e.g. Salesforce B2B/B2C Commerce Cloud, Adobe Magento or SAP Hybris).
• You are involved during all project phases: strategy, process design, blue print, technical design, implementation, testing and configuration.
• You develop and maintain direct client contact across business and IT in order to define, analyse, test and validate requirements and deliverables.
• You work closely with UX/UI designers and the development teams, steering the experience definition and functionality implementation.
• Depending on your experience, preference and aspirations, you have an overall project or work-stream management responsibility.

Let's talk about you

• Proven experience, preferably in an e-commerce context, of at least 3 years working in different roles during multiple assessments and implementations
• Ability to define e-commerce objectives and translate business objectives into functional (and technical) requirements while ensuring a best fit with the desired customer journey
• Understanding of Commerce processes from marketing up to order management and delivery in a larger business transformation context (driven by e-commerce) is a plus
• Experience with agile/scrum methodologies and applying them in a project context is a plus
• Experience with commerce solutions such as Salesforce B2B/B2C Commerce Cloud, Adobe Magento, SAP Hybris or similar is a plus
• Team player with strong communication skills
• Intellectual curiosity combined with outstanding analytical skills
• Open to work in an international environment and to work abroad if needed
• Fluent in English and either French or Dutch.

Our story Deloitte Customer is… ‘ALL THINGS CUSTOMER’. We focus all our talent, creativity, and technology on all the connection points between an organisation and its customer.
Across all clients and sectors, we believe great customer expefriences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all. Within Marketing & Commerce we design transformational Marketing & Commerce strategies, implement innovative technology solutions and optimize our client’s business impact. Experience is at the heart of the human condition. It’s how we learn. It’s how we live. It changes us. We believe that humans retain more from an experience than from things. How we feel is what sticks with us. Our experience imbues the world with meaning, embeds memories, and transforms our perceptions and behaviors. Great experiences build connections. Strong connections create loyalty. Loyalty drives business results

Who is Deloitte? We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation.
In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.
Why Deloitte?Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.
Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.
We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.Life looks different for each of us, so we created a varied benefits package that you can tap into:

• My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
• Sustainable transport options offered by Mobility@Deloitte
• Flexible work arrangements for all and initiatives supported by Parents@Deloitte
• Wellbeing tips and activities powered by Energise@Deloitte
• Topped off with other health benefits and insurance opportunities

Empowering our employees with flexible work arrangements remains essential in today's reality:

• Hybrid workplace: combination of home office and on-site (+10 offices in Belgium or client's premises).
• Part-time employment: all our jobs are open to full-time or part-time work under a 90% or 80% regime.

Join us to make an impact together! Apply now!