Property Management Assistant (ZR_27873_JOB)

This is a remote position.

As a Property Management assistant in our luxury vacation rental operations, you’ll play a pivotal role in ensuring seamless guest experiences and smooth business operations. Working directly with the owner, you’ll manage guest communications, coordinate property needs, and handle essential administrative tasks using cutting-edge property management software. This position offers unique exposure to the luxury vacation rental industry while working with modern tools and automation systems. You’ll be instrumental in maintaining the high standards of service that our distinguished properties and guests expect, all while working remotely with a flexible schedule.

• Manage professional guest communications through our advanced property management platform
• Handle guest inquiries and coordinate solutions for property-related matters
• Process and organize digital receipts and expenses, maintaining accurate financial records
• Coordinate supply orders and inventory management through business purchasing accounts
• Schedule and publish pre-designed social media content using Canva
• Maintain organized digital filing systems and email correspondence
• Monitor and respond to guest messages through our unified communication system
• Draft professional emails and guest communications for review
• Assist with property management software updates and maintenance
• Track and manage task lists across multiple luxury properties
• Support booking management and reservation documentation
• Coordinate with the owner on daily operational needs

• Excellent written communication skills in English
• Strong attention to detail and organizational capabilities
• Property Management experience preferred (AirBnB)
• Experience with or ability to quickly learn property management software
• Proficiency with modern business tools (Canva, email management, basic office software)
• Customer service mindset with a focus on hospitality
• Self-motivated with ability to work independently
• Comfortable with multi-tasking and managing multiple properties
• Experience with vacation rentals or hospitality industry preferred but not required
• Reliable internet connection and quiet work environment
• Ability to maintain strict confidentiality with guest and property information
• Professional demeanor and strong problem-solving skills
• Positive attitude and proactive approach to tasks

• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring