Executive Assistant

This is a remote position.

Schedule:

• Full-time, 9 AM - 6 PM Eastern Time, Monday through Friday

Client Timezone: Eastern Time

Client Overview

Join a thriving home service business that’s revolutionizing pool care in Florida! This growing company specializes in comprehensive swimming pool services including cleaning, maintenance, and repairs for residential customers. With a focus on innovation and customer excellence, they’re leveraging cutting-edge AI technology and digital marketing strategies to scale their operations. You’ll work directly with the passionate business owner in a dynamic environment where your contributions directly impact company growth and customer satisfaction.

Job Description

We’re seeking a dedicated Virtual Assistant to become an integral part of our expanding pool care operation. This exciting role offers incredible variety, combining traditional administrative support with innovative digital marketing and AI-powered content creation. You’ll be the backbone of our customer communications, lead management, and operational efficiency while having the opportunity to work with cutting-edge tools like Google’s AI video creation platform. This position is perfect for someone who thrives in a fast-paced environment, enjoys learning new technologies, and wants to make a meaningful impact on a growing business’s success.

Responsibilities

• Manage complete customer journey from initial quote generation to service scheduling and onboarding
• Track and analyze company performance metrics and scorecards to drive business insights
• Handle all customer communications through email and text messaging platforms
• Create engaging AI-generated video content using Google Vo3 platform and edit materials in iMovie for advertising campaigns
• Process and categorize chemical supply invoices to optimize waste calculation and expense tracking
• Execute strategic follow-up email campaigns for lead nurturing and conversion
• Manage daily content posting across 50+ Facebook and Reddit accounts using proxy connections
• Maintain strong online presence by uploading service photos to Google and creating compelling posts
• Coordinate team schedules and facilitate seamless internal communication
• Support special projects including Meta advertising analytics and performance monitoring
• Provide professional phone support during business hours (bonus opportunity)
• Collaborate directly with business owner and field team members across multiple communication channels

Requirements

• Advanced proficiency with ChatGPT and Google’s AI tools for content creation and problem-solving
• Strong computer skills with ability to quickly learn and navigate multiple software platforms
• Excellent English communication skills, both written and verbal
• 2-3 years of virtual assistant or executive assistant experience (preferred but not required for exceptional candidates)
• Demonstrated strong work ethic and professional demeanor
• Common sense approach to social media management and customer relationship building
• Quick learner who can master new systems with provided comprehensive training
• Reliable high-speed internet connection and professional headset/microphone setup
• Ability to work independently while maintaining close collaboration with team
• Experience with proxy usage for social media account management preferred

• HMO Coverage in eligible locations
• Permanent work from home
• Immediate hiring