Resource Sharing Supervisor

Special Instructions to Applicants: In PDF form, applicants should attach a resume and cover letter in the Supporting Documents section of the application.

About Rice

Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio and a residential college system, which supports students intellectually, emotionally, and culturally through social events, intramural sports, student plays, lecture series, courses, and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff, and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice’s culture. They come through in how we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community, and Excellence.

Position Summary

The Resource Sharing Supervisor is a vital leader within the Access Services team, responsible for directing all resource sharing services, including lending, borrowing, and document delivery. This role oversees staff and student employees, ensuring efficient and timely operations through effective management and strategic workflow optimization. A key part of this position is to drive innovation and best practices by leveraging data analysis and collaborating with peers.

The ideal candidate is an experienced leader with a minimum of three years in a supervisory role who excels at mentoring staff and driving innovation. They possess a strong background in resource sharing, including expertise with platforms like ILLiad and Worldshare, and a proven ability to optimize workflows through data analysis to ensure the timely and efficient delivery of materials.

Workplace Requirements

On-campus position: This position is exclusively on-site, necessitating all duties to be performed in person at Fondren Library. Working hours will be 8:30 a.m.–5:00 p.m. Per Rice policy 440, work arrangements may be subject to change.

Hiring Range

This is a full-time, benefits-eligible position, and the proposed salary range is $60,813 to $69,900 annually, depending on qualifications and experience. Exempt (salaried) positions under FLSA are not eligible for overtime.

Minimum Requirements

• Bachelor’s Degree
• 3+ years of experience in a supervisory or team lead capacity, including proven expertise in resource sharing, interlibrary loan, and related workflows, along with the ability to manage and mentor staff
• In lieu of the education requirement, additional related experience, above and beyond what is required, may be substituted on an equivalent year-for-year basis
• In lieu of the experience requirement, additional related education, above and beyond what is required, may be substituted on an equivalent year-for-year basis

Skills:

• Proficient in using online library automation systems and conducting effective online research
• Experienced in resource sharing, interlibrary loan (borrowing and lending), and related workflows
• Skilled in learning, adopting, and training others on emerging technology in a professional environment
• Strong background in providing exceptional customer service
• Demonstrated supervisory experience with the ability to manage and mentor staff
• Advanced problem-solving abilities, with a track record of analyzing issues and implementing effective solutions
• Proven team leadership skills, fostering collaboration and a positive work environment

Preferences

• Master of Library Science or its equivalent (MLIS) from an ALA-accredited program
• 2 years of experience working with resource sharing platforms such as ILLiad and WorldShare
• Alma/Primo experience

Essential Functions

• Oversees the work of staff and student assistants involved in resource sharing, including coordinating workflows and project management
• Manages daily workflow of resource sharing requests, ensuring timely processing and delivery of materials
• Ensures compliance with relevant consortium policies and copyright laws
• Conducts data analysis and ensures accurate recordkeeping of IFM transactions, WorldShare statistics, and others as assigned
• Excellent team player, maintaining the highest degree of communication and collaboration with other library staff, resource sharing partners, patrons, and external vendors
• Assists users with basic research needs related to resource sharing
• Stays current on trends and best practices related to resource sharing, accessibility, and scholarly communication
• Provides backup support for other library functions as needed

Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits 

Rice Mission and Values: Mission and Values | Rice University

Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please contact Rice University’s Disability Resource Center at 713-348-5841 or adarice@rice.edu for support.

If you have any additional questions, please email us at jobs@rice.edu. Thank you for your interest in employment with Rice University.