Senior Services Account Executive

Are you ready to help redefine how we sell services? Join a dynamic, forward-thinking sales team that’s transforming the customer experience. We’re looking for innovative, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and know how to align competing priorities to drive shared success.
 
Our organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products—it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
 
Services Account Executive (SAE) role is designed to represent both Unified Support and Consulting Services across all stages of the sales framework. The SAE acts as a trusted advisor, partnering with Sales and Service Delivery organizations to accelerate cloud growth, AI transformation, and customer value realization.

Responsibilities

Core responsibilities:

• Deliver Secure, Personalized Cloud Journeys
• Align services to customer goals and drive measurable outcomes.
• Embed services insights into account planning and transformation efforts.
• Protect & Grow Unified Base Services
• Engage early for proactive renewals.
• Collaborate with CSAMs to reinforce value and uncover growth opportunities.
• Achieve renewal rate targets and grow renewing accounts.
• Drive Growth Through Enhanced Solutions
• Land Enhanced Solutions with every product sale.
• Sell consulting engagements and secure new Unified deals.
• Strategic Partnership & Planning
• Co-create transformation plans with full account teams.
• Support MACC planning and execution milestones. 
• Lead the consulting virtual account team to bring customer visions to life through consultative selling, active listening, and continuous planning.
• Increase Unified penetration through strategic alignment with internal stakeholders and intentional selling.
• Identify and sell Industry Cloud solutions that solve customer challenges through co-innovation with partners and Microsoft teams, Including selling the Unified Mission Critical Portfolio and Security Services.
• Own the full sales cycle—from lead generation and qualification to deal closure—while driving Cloud consumption through sold projects and programs. Achieving sales targets by Quarter and Full Year.
• Leverage digital channels to uncover and develop new business opportunities.
• Collaborate across customer and partner networks using a One Microsoft Approach, following established processes and methodologies.

Responsibilities:

Qualifications

The SAE role is designed for high-impact sellers who can drive AI transformation, cloud growth, and customer success across industries. Required/Minimum Qualifications (RQs/MQs):

• 8+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government)
• OR Bachelor's Degree AND 6+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work
• OR equivalent experience.
• 3+ years consulting solution and Unified sales experience.

 Preferred Qualifications (PQs)

• Bachelor's Degree in Business, Information Technology (IT), or related field AND 6+ years industry solution or consulting sales experience in the commercial or public sector (e.g. Financial Services, Local Government) or related work
• OR Master's Degree in Business, Information Technology (IT), or related field AND 8+ years' experience in technology sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work
• OR equivalent experience
• 5+ years consulting services and Unified/ support sales experience
• Proven experience in consultative selling and digital engagement.
• Strong leadership and collaboration skills with the ability to manage competing priorities.
• Excellent communication and stakeholder management abilities.
• Demonstrated success in driving customer value and business outcomes.
• Experience managing complex sales cycles and pre-sales processes.
• Familiarity with Microsoft methodologies and Industry Cloud solutions.
• Basic English proficiency is required for effective communication, documentation, and collaboration in a global work environment.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.