Business Operations Analyst II
Akamai Technologies.com
Hybrid
Costa Rica
Full Time
Do you enjoy problem-solving and implementing solutions?
Does working in a highly collaborative environment excite you?
Join our North America Sales Operations team!
Our team collaborates with top global companies across industries to enhance internet speed and security. Partnering with Global 500 clients, we align Akamai solutions with their business objectives. We foster relationships and provide insights to ensure maximum value from our comprehensive global platform.
Partner with the best
As a Business Operations Analyst II, this role supports Financial Services and Healthcare Sales through strategic guidance. Responsibilities include enhancing sales operations via process improvement, data analysis, and consultation. Collaboration occurs directly with sales and operations leadership within the North American team. The focus remains on optimizing efficiency and effectiveness across organizational processes and strategies.
As a Business Analyst II, you will be responsible for:
- Partnering with sales leaders to set go-to-market strategies, territory design, sales targets and quotas
- Providing key insights, reporting and analysis of key metrics and business performance to drive data-supported decisions
- Participating in forecast calls, and supporting sales leaders in running their pipeline cadences and inspections
- Utilizing sales tools and data for analyzing deal commitments, pipeline, and reporting on sales efficiency.
- Collaborating with diverse teams across sales, services, marketing, enablement, and finance to implement business strategies effectively.
- Providing support for sales tools, processes, forecasting, reporting, commissions, and addressing related inquiries effectively.
Do what you love
To be successful in this role you will:
- Have 5 years of relevant experience and a High School / Bachelor's degree in Engineering/Systems Management or equivalent
- Demonstrate communication and effective business-partnering skills, particularly with senior sales management
- Possess effective analytical and quantitative capabilities with an ability to provide data-backed analysis
- Possess exceptional data analysis skills in Microsoft Excel, BI/Tableau, and PowerPoint
- Have end user experience with a CRM tool; Salesforce.com
- Have experience in a finance or operations role interfacing with sales teams
- Be a self-starter with the ability to self-motivate in a fast paced, deadline driven environment
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work
Connect with us on social and see what life at Akamai is like!
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working For You
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About Us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join Us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
#LI-Remote
Business Operations Analyst II
Hybrid
Costa Rica
Full Time
September 24, 2025