Part-Time Floater/Patient Coordinator

Description

• Status: 3/4 Part Time
• Location: Fuquay-Varina, Fuquay South, Holly Springs
• Work Hours:  Days, locations, and work hours may vary

Major Duties And Responsibilities

A. General Duties

1. Maintains standards of professional care and maintains patient confidentiality.
2. Implements policies and procedures of Raleigh Radiology.
3. Establish and maintain open communication.
4. Maintains a clean, safe, and well-maintained supply environment for patients and staff.
5. On a regular, sustained basis, cooperates with other staff members both inside and outside the department in accomplishment of own job duties as well as assisting others in accomplishing theirs; serves as a team player and role model for other employees in the organization, always exhibiting traits of courtesy, caring, helpfulness, and respect; conducts oneself in a service-oriented manner that is attentive, pleasant, cooperative, empathetic, respectful and kind with dealing with team members, visitors, public and all employees.
6. Greet and check in patients.
7. Works closely with patients, families, visitors, and staff to identify needs, answer questions, resolve problems, or provide other information.
8. Communicates with patients and clinical personnel to accurately schedule patients for appointments.
9. Collect and enter all necessary demographic, clinical, billing, and insurance information from patients or responsible parties.
10. Determine and accept required payments, including co-pays and deductibles.

B. Safety/Infection Control

Requirements

Education: Minimum: High School graduate

Experience: Minimum: One year in a hospital or outpatient healthcare setting with extensive experience. Front desk and registration experience are a plus. Must have good customer service skills and patient interaction, be able to work independently and maintain strict confidentiality. Must be proficient in use of computers.