MCS CICO Operations Supervisor, Position No. 04845

Title: MCS CICO Operations Supervisor, Position No. 04845

State Role Title: Prog Admin Specialist II

Hiring Range: $65,200 - $74,980

Pay Band: 5

Agency: Department of Motor Vehicles

Location: INTRASTATE REG AND COMPLIANCE

Agency Website: www.dmv.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

The Virginia Department of Motor Vehicles is hiring for a Motor Carrier Operations Supervisor for a position with its Motor Carrier administration in Richmond, VA.

The Motor Carrier Operations Supervisor serves as a team leader while actively preparing for future management responsibilities. This role includes overseeing team performance, participating in strategic planning, and assisting with daily operations to ensure continuity in the manager’s absence. The Supervisor balances direct program responsibilities with leadership duties, fostering team development and operational excellence.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!

Minimum Qualifications

•Knowledge of DMV systems and motor carrier programs.
•Strong oral and written communication skills.
•Leadership and organizational skills with the ability to manage team performance.
•Experience in customer service or administrative support.
•Supervisory experience or leadership training in a team-based environment.

Additional Considerations

•Knowledge of federal and state regulations for motor carriers.
•Experience in DMV operations or motor carrier programs, with exposure to leadership responsibilities.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, the DMV will be alerted of any convictions for moving violations, including license suspension.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

• Name: DMV Employment
• Phone: 804-367-0528
• Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.