Executive Assistant to CRO

Description

Executive Assistant to CRO, Commercial

• Location: San Clemente, CA
• Employment Type: Full-Time
• Reports to: CRO, Commercial

About Sonance

Since 1983, Sonance has pioneered the architectural audio industry with our "Designed to Disappear" philosophy. We operate with three core principles: being Humble (team-first mentality), Hungry (passionate and driven), and People Smart (exceptional interpersonal skills). As we accelerate our global expansion, we need someone who embodies these values while orchestrating the complex demands of executive support. 

The Opportunity

Partner with our Chief Revenue Officer as a strategic force-multiplier who transforms executive productivity into revenue acceleration. This role transcends traditional administrative support — you'll operate as a trusted advisor, strategic partner, and execution catalyst in a high-growth environment.

Key Responsibilities

Strategic Calendar Architecture

• Design and defend the CRO's schedule as a strategic asset aligned to revenue priorities
• Build protective boundaries around deep work while ensuring accessibility for critical stakeholders
• Orchestrate meeting cadences that drive business momentum and team alignment

Execution & Accountability Engine

• Track the CRO's commitments and actively chase down open items with team members, pressing for closure on deliverables with persistence and tact
• Escalate blockers when needed and keep initiatives moving forward with relentless momentum
• Transform decisions into completed actions, never letting commitments fall through the cracks

Communications Command Center

• Triage and organize inboxes with systematic precision, turning chaos into clarity
• Draft responses for routine matters, recommend actions for review, and progressively handle communications independently (targeting 60%+ within 12 months)
• Filter noise while ensuring critical issues surface immediately — becoming the CRO's trusted filter for what truly matters

Meeting Excellence

• Prepare comprehensive agendas, briefing materials, and talking points for customer, partner, and internal meetings
• Ensure meetings are productive with clear outcomes, and that follow-ups are documented, distributed, and completed
• Anticipate information needs and preempt questions before they're asked
• Transform executive content into polished Keynote presentations, ensuring consistent branding, clear visual storytelling, and seamless delivery for high-stakes meetings

Travel & Event Strategy

• Plan and coordinate travel that's strategically aligned with revenue objectives, not just logistics
• Build purposeful meetings around trips, maximizing every touchpoint for business impact
• Manage all logistics seamlessly from transportation to food and beverage coordination and more while preparing detailed run-of-show documents that ensure flawless event execution
• Develop and oversee comprehensive event budgets, including accurate forecasting, cost tracking, vendor negotiations, and financial reporting to ensure optimal ROI and alignment with financial targets

Team Operations & Rhythm

• Architect and maintain the operating cadence for the revenue organization (weekly team meetings, monthly 1:1s, quarterly reviews)
• Drive preparation and follow-through for strategic sessions
• Foster alignment and accountability across direct reports and cross-functional partners
• Demonstrate high EQ and be a trusted partner/advisor to other employees
• Be fearless and point out improvement areas in all aspects of business
• Partner collaboratively with the executive administrative team to drive cross-functional initiatives, contributing to a positive team dynamic through proactive communication, mutual support, and shared accountability for project outcomes

Technology, Tools & AI Mastery

• Use Salesforce, Teams, and productivity platforms with expert proficiency to drive efficiency at scale
• Showcase proficiency in task/project management tools including Microsoft Project Planner, Asana, or similar
• Handle executive's expense management and reimbursement processing; collaborate with Finance to ensure timely completion of departmental budgets, forecasts, and financial reports, serving as the primary point of contact for all financial reporting needs
• Transform sales data into actionable intelligence by developing executive-ready reports, identifying growth opportunities, flagging key performance trends, and providing strategic recommendations that enable swift, informed leadership decisions
• Leverage AI and automation tools to streamline workflows, summarize notes, generate follow-ups, prepare decks, and identify process improvements
• Stay ahead of technology trends, continuously identifying new tools and methods to multiply executive impact

Confidentiality & Trust

• Manage sensitive information with absolute discretion while operating as a trusted partner
• Master the delicate balance of protecting confidentiality while enabling appropriate transparency and information flow
• Make judgment calls on what to share, when, and with whom — ensuring the right people have the right information at the right time

Ideal Candidate Profile

Experience & Skills

• 5+ years partnering with C-level executives in scaling organizations
• Proven ability to operate at both strategic and tactical levels seamlessly
• Expert-level proficiency in Salesforce, Microsoft Teams, and modern productivity platforms
• Advanced proficiency in Apple ecosystem (Mac, iPhone, iPad) and Microsoft Office Suite
• Advanced presentation design capabilities in Keynote and PowerPoint, leveraging sophisticated animations, transitions, infographics, and visual storytelling to create compelling executive communications that drive impact
• Forward-thinking approach to AI and automation tools for workflow optimization
• Exceptional written and verbal communication skills with executive presence

Critical Attributes

• Anticipatory mindset — Solves problems before they become problems
• Relentless follow-through — Never lets commitments slip through the cracks
• Unshakeable discretion — Manages sensitive information with absolute integrity
• Grace under pressure — Brings calm to chaos while maintaining urgency
• Business acumen — Connects every task to revenue and business impact
• Direct communication — Provides clear recommendations and pushes work forward

Success Metrics

30 Days: Complete onboarding, master core systems, establish working rhythm with CRO

90 Days: Own calendar management, handle routine communications independently, build trusted relationships across revenue organization

180 Days: Operating as strategic partner, anticipating 80% of needs, CRO spending 25% more time on strategic initiatives

12 Months: Recognized as indispensable force-multiplier, handling complex decisions autonomously, CRO operating at peak effectiveness

Location & Availability

• Based in San Clemente with primary in-office presence
• Flexible to match CRO's schedule including occasional early/late hours
• Limited hybrid flexibility after initial ramp period
• Travel (15%) will be required 

Why This Role Matters

You won't just support an executive — you'll amplify their impact on a growing organization. Your work directly correlates to revenue growth, team performance, and company success. After 6-12 months, success means the CRO operates with greater focus, organization, and impact through the partnership of someone they trust completely. If you thrive on making leaders more effective and want to be at the center of driving business growth, this role offers unparalleled opportunity for impact and professional development.

Sonance is an equal opportunity employer committed to building a diverse and inclusive team. We believe different perspectives make us stronger and encourage applications from all qualified candidates.