Workday Financials Technical Product Manager, (AVP) BAU

Oaktree is a leader among global investment managers specializing in alternative investments, with over $200 billion in assets under management. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in credit, private equity, real assets and listed equities.  The firm has over 1400 employees and offices in 25 cities worldwide.

We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture.

For additional information please visit our website at www.oaktreecapital.com.

Workday Financials Technical Product Manager (AVP) BAU

About The Role

We are seeking an experienced and proactive Workday Financials Technical Product Manager to lead the team responsible for production support activities within our Workday Financials platform. This role is central to ensuring the stability, reliability, and continuous improvement of our Workday environment. The ideal candidate will combine strong technical knowledge of Workday Financials with proven leadership skills, enabling the team to deliver timely issue resolution, manage BAU requests effectively, and maintain user confidence through solution-focused communication and actions.
This role requires working core hours aligned to Eastern Standard Time (EST).

Key Responsibilities

• Team Leadership & Oversight: Lead and mentor a team of Workday developers and analysts supporting production and BAU activities.
• Production Support Management: Oversee resolution of user issues, incidents, and service requests with a focus on efficiency, accuracy, and minimizing business disruption.
• BAU Backlog Ownership: Manage intake, prioritization, and delivery of BAU work, balancing immediate user needs with long-term system improvements.
• Workday Configuration: Perform and oversee Workday Financials configuration tasks, including updates to business processes, security roles, reports, and other tenant-level changes.
• Stakeholder Engagement: Partner with Finance, Technology, and senior business leaders across global time zones to understand priorities, communicate status updates, and align BAU work with organizational goals.
• Process & Standards: Establish best practices for production support, including documentation, root-cause analysis, and knowledge sharing across the team.
• Workday Releases: Coordinate analysis, testing, and adoption of new Workday features, ensuring BAU activities incorporate release updates smoothly.
• Innovation & Modernization: Introduce cloud-native practices, automation, and AI-driven approaches to streamline BAU processes, reduce repetitive tasks, and improve service quality.
• Continuous Improvement: Identify recurring issues and proactively develop solutions to prevent reoccurrence, improving system performance and user experience.

Qualifications

• 9+ years of relevant work experience.
• Strong understanding of Workday Financials modules (e.g., General Ledger, Accounts Payable, Accounts Receivable, Expenses, Procurement).
• Hands-on experience performing Workday Financials configuration tasks (e.g., business processes, security roles, reporting, tenant setup).
• Technical proficiency in Workday integrations and reporting tools (EIBs, Core Connectors, Studio, calculated fields).
• Proven experience managing production support and BAU activities in Workday or similar ERP systems.
• Demonstrated leadership skills, with experience directing teams of developers and analysts.
• Excellent communication skills, with the ability to translate technical details into clear, solution-focused updates for business stakeholders.
• Proven track record of driving innovation, including introducing new ideas, tools, or processes that enhance efficiency.
• Strong organizational skills with the ability to manage competing priorities in a dynamic environment.
• Ability to work core hours in Eastern Standard Time (EST).
• Cloud-native orientation: experience working with cloud-based technologies and integration platforms.
• Familiarity with AI and automation technologies and their application to system support or process optimization.
• Bachelor’s degree in Finance, Information Systems, or related field (or equivalent experience).
• Familiarity with Azure integration technologies (Logic Apps, Functions, Data Factory, Service Bus).
• Experience with incident management frameworks (e.g., ITIL).
• Exposure to Agile delivery practices and backlog management tools (e.g., Jira, ServiceNow).
• Experience applying AI-enhanced monitoring, analytics, or automation in enterprise support environments.
• Equal Opportunity Employment Policy

Preferred Skills

Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.

For positions based in Los Angeles

For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.