Operations Supervisor

Description

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking an Operations Supervisor to join our team in Denver, CO. In this role you will be responsible for all aspects of a significant piece of our overall business for the installation technicians. Your responsibilities will include training, quality performance, productivity and daily management including tracking attendance and tardiness and addressing any disciplinary issues.

Why Tak?

• Full Time
• Paid Weekly
• Compensation: $58K - $65K annually, DOE
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Ensure tasks assigned to your installation team are fully completed in a timely manner with high-quality workmanship
• Oversee initial training of system technicians and provide ongoing coaching for high levels of quality and productivity
• Display a strong knowledge of all technical aspects of cable television technology and installation equipment and procedures
• Review at least 10% of all work completed by each technician monthly and coach up any deficiencies
• Conduct one Safety Observation, one Ladder and one Vehicle Inspection per tech per month
• Complete employee performance reviews and any other needed paperwork 
• Assist warehouse in tracking and collecting all required client equipment from your team of technicians
• Exceed all client and company performance metrics for your team
• Maintain and enforce company, federal and state rules and regulations including non-discriminatory practices, payroll and overtime guidelines, etc.
• Document appropriate employee disciplinary actions and administer as needed
• Maximize positive customer, client and vendor relationships
• Committed to the safety of each individual member of your team including adherence to all federal, state and company safety codes, rules and procedures
• Ensure that company resources are secured and maintained in proper working order
• Team’s “expert” as it relates to tools and information designed to enhance business results
• Work flexible schedules - up to 6 days per week when needed
• Conduct and attends all tech meetings and conference calls (weekly, monthly, etc.)
• Assist in all department functions when requested

Requirements

•  3+ years as a Broadband Technician or equivalent work experience required
• Prior management experience required
• Good verbal, written and interpersonal communication skills 
• Working knowledge of National Electric Code, Occupational Safety and Health Act (OSHA) and related state and local codes is helpful
• Ability to travel up to +/- 10% annually
• Comfortable working indoors in confined spaces, poorly ventilated areas such as attics during extreme heat while being exposed to dust, dirt, noise, insects and cleaning solutions
• Comfortable working outdoors in all kinds of weather and at all times of the day or night
• Comfortable and able to perform work near power lines and electricity
• Ability to safely use weight-bearing equipment (safety harness and ladders) within the maximum weight limitations of the equipment
• Ability to accurately measure distances, using tapes or other measuring devices
• Ability to carry, climb, operate, and work upon an extension ladder, (approximately 28 ft. high and 75 pounds)
• Ability to differentiate between different sizes and colors of wires
• Ability to make cable connections in tight spaces by bending, reaching, twisting
• Experienced using MS Office Suite – Word, Excel, Outlook and Teams
• Ability to perform job from high places (i.e., poles and roofs in addition to an extension ladder)
• Ability to use hand tools including electric drills, hammers, wrenches, and screwdrivers
• Ability to safely walk over all types of terrain in all kinds of weather while carrying tools and equipment including ladders and fully loaded tool belts
• Ability to work while standing 50-70% of the time
• Ability to work with small components and wire to make cable connections
• Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

The Company expects to accept applications for this position until 10/02/2025 but encourages interested applicants to apply as soon as possible.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting TAKRecruiter@takbroadband.com