Logistics Leader

Description

The Logistics Leader is responsible for shaping and guiding the strategy for domestic and international shipping operations across four U.S.-based manufacturing facilities. This role oversees the end-to-end flow of inbound and outbound products to global markets, ensuring operational efficiency and reliability. The position drives logistics innovation, promotes cross-functional collaboration, and enhances capabilities to meet evolving customer and market demands. 

Here'S What You'Ll Do

• Demonstrate the Core Values of Comfort Research in daily actions, execution of tasks, and interactions with others.
• Create scalable logistics frameworks that optimize cost, service, and speed across domestic and international shipping channels. 
• Drive on-time metrics to match Customer expectations, from inventory to Carrier pickup/delivery metrics, carrier compliance, portal management, and routing expectations across the sites. 
• Drive the adoption of advanced logistics technologies, automation, and data-driven decision-making to improve efficiency and visibility. 
• Partner with manufacturing, sales, customer service, capacity planning, and IT teams to ensure logistics strategies support broader business goals. 
• Guide key projects such as carrier optimization, warehouse network design, and international compliance enhancements. 
• Provide strategic oversight of the company's container logistics business, ensuring efficient coordination, cost control, and compliance with international shipping standards. 
• Oversee export shipments, ensure compliance with destination regulations and customer requirements, and customs documentation in alignment with current regulatory standards. 
• Stay current with domestic and international shipping regulations, including customs, export controls, and sustainability standards. 
• Establish KPIs and reporting frameworks to monitor logistics performance and identify opportunities for improvement.
• Support the Operations team in shared goals and initiatives.
• HAVE FUN!
• Other duties as assigned by leadership.

This position is a hybrid role, requiring 3 days per week on-site at our office located at 1719 Elizabeth Ave NW, Grand Rapids, MI 49504. The remaining workdays can be completed remotely, providing a flexible balance between in-office collaboration and remote work convenience. Candidates should be within commuting distance of our Grand Rapids location.

Our Awesome Benefits

Here at Comfort Research, we believe that the health and well-being of our Ambassadors and their families is critical to their success in the workplace. Comfort Research offers a generous benefits program that includes:

• Generous Paid Time Off (PTO) plan that begins accruing upon hire for eligible Ambassadors
• Culture Awards program with opportunities to win cash prizes or extra PTO in addition to company-wide recognition
• Several paid holidays throughout the year
• Employee Assistance Program
• Growing family bonus & extra PTO for new parents
• Referral Bonus program
• 401(k) program with generous company match
• A variety of health insurance plans to choose from with company contributions to premiums
• Dental, vision, and other ancillary insurance coverages available
• Company-paid Short-Term Disability coverage
• Company-paid Life Insurance policy
• Free product allowances & product discounts

Who We Are

Comfort Research is leading the furniture industry in innovative and affordable design and manufacturing. We’ve listened to the growing demand for quality, modern, leading-edge furniture and have responded with a bang! Today, you can find our products at all your favorite retailers, like Walmart, Meijer, Bed, Bath & Beyond, and Amazon (to name a few). But that’s just the beginning. We’re on our way to realizing our dream of becoming the "Best Known Brand in Furniture,” and we’re pretty excited about it.

As we’ve grown, we’ve continued to be recognized as a Great Place to Work—and we’ve remained committed to building a positive culture and creating a dynamic, fun atmosphere. We believe in hard work and we live by our core values of: Finding A Better Way, Doing the Right Thing, and Expecting the Best from Each Other and Ourselves. At Comfort Research, the pace is fast, the work is anything but boring, and the result is always more Comfort for All.

Requirements

•  Bachelor's degree in Supply Chain, Business, or related field (MBA preferred)
• 5+ years of progressive logistics leadership experience in a manufacturing or consumer goods environment 
• Proven success in strategic planning across multi-site operations 
• Strong understanding of domestic and international shipping regulations and practices 
• Experience with logistics technologies (e.g., TMS, WMS, ERP systems) 
• Exceptional communication, leadership, and change management skills
• Experience overseeing export operations and ensuring international compliance.

Comfort Research is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, disability, marital status, familial status, sexual orientation, or any other characteristic protected by applicable laws. We are committed to building a diverse and inclusive workplace and encourage applications from all qualified individuals.