Events and Athletics Manager

Description

Benefit type: Full Time Benefits

Benefits available: For a full description of our benefits, please click here. 

About The Job:

This position is responsible for managing district rentals, events, and a community sports program that is responsive to community need and interests, supports the district mission and goals and makes the best use of district resources. The position oversees district produced activities, community user groups, private rentals, and collaboratively provided programs and the use of district facilities.

A Day In The Life:

Duties may include, but are not limited to the following:

• Manage internal and external use of athletic fields, facilities, rentals, and event spaces, including prioritization, scheduling, communication and coordination.
• Oversee district-provided sports programs, rentals, and events, including development, implementation, evaluation, and continuous improvement to ensure alignment with goals and objectives.
• Supervise and provide leadership to program supervisors; oversee all division staff through subordinate supervisors, including goal setting, coaching, and evaluation. 
• Oversee the use of independent contractors, vendors, and event partners, including contract approval, compliance monitoring, and service quality.
• Develop and administer facility use agreements, rental contracts, and event agreements for both reoccurring and one time uses (e.g., tournaments, community events, private rentals).
• Manage affiliate programs and relationships with partner organizations, rental groups, and event organizers.
• Coordinate with park services and other departments to ensure facilities, athletic fields, and event spaces are properly operated, maintained, and prepared.
• Develop, maintain, and analyze data, reports, and feedback to support short-term and long-term decisions regarding programs, rentals, events, facility use, and customer service priorities.
• Ensure division compliance with district policies, personnel policies, financial requirements program delivery standards, and cost recovery models.
• Ensure compliance with applicable regulatory, contractual, and safety requirements for sports, rentals, and events.
• Develop, monitor and manage budget for sports, rentals, and events, including allocating resources, approving expenditures, and ensuring financial accountability.
• Create and implement operational procedures for Sports and Rentals and Events divisions; contribute to department-wide policy and strategic direction.
• Represent the district to the public, partner organizations, rental clients, and event stakeholders, including public presentations and relationship building.
• Respond to customer complaints and inquiries in a timely, positive, and professional manner; integrates customer feedback to improve services.
• Act as a Mandatory Reporter; reports incidents of child abuse/neglect.
• Perform other job-related duties as assigned.

Requirements

What You'Ll Need For Success:

Strong Knowledge Of:

• Sports Programming: Develop, implement, and evaluate programs and contracts; apply best practices; oversee athletic field operations and utilization.
• Events & Rentals: Management of contracts, agreements, insurance, and legal requirements; ensure compliance with policies, codes, and regulations.
• Management & Operations: Oversee staff, budgeting, and contracting; apply strategic planning, policy, and project management.
• Customer Service: Provide effective supervision, training, and performance management; deliver excellent customer service and public relations.

Skill And Ability To:

• Demonstrate excellent planning, organization, problem solving, initiative, prioritization and conflict resolution skills.
• Manage a high volume of tasks at one time, including organizing and prioritizing own work and the work of others.
• Exercise independent initiative and decision-making skills.
• Work cooperatively with others and create positive, constructive and respectful relationships with staff and the general public.
• Analyze data, draw logical conclusions, and effectively interpret policies and procedures.
• Maintain working knowledge of software programs such as Microsoft Office including Word, Outlook, Excel and PowerPoint and other computer programs as well as operating common office equipment.
• Work independently with minimum direction while also working as part of a team and collaborating with others.
• Effectively communicate with others verbally and in writing, including by phone, e-mail and in person; and
• Demonstrate a high attention to detail.
• Work a flexible schedule including evenings and weekends as required.

What We'Re Looking For:

Education, Experience, And Training:

1. Bachelor’s Degree in related field; AND
2. Five (5) years of progressive experience in recreation programming performing similar tasks; WITH
3. Three (3) years of supervisory experience; OR
4. Any satisfactory combination of education, experience and training.

License And Certifications:

1. Some positions may require possession of, or ability to obtain valid Oregon driver’s license within 30 days with an acceptable driving history as defined by district driving policy.

Position Specific Requirement:

This position may require reporting to additional sites throughout the workday, typically achieved in a motor vehicle OR other modes of transportation. If choosing a personal vehicle, possession of, or ability to obtain valid Oregon driver’s license within 30 days with an acceptable driving history as defined by district driving policy.

If you do not have a driver’s license or have an unacceptable driving history, it does not disqualify you from this position, only from driving a vehicle for district business.

Supervision Received:

Reports directly to the Recreation Services Director. Follows standard processes and procedures without supervision but confirms changes to standard practices and significant decision in advance.

Supervision Exercised:

Provides direction and supervision to staff which may include hiring, training, evaluating and managing performance, goal development, providing discipline, responding to grievances, and effectively recommending terminations responsibilities. May provide guidance and consultation to other District staff, consultants, contractors and volunteers.

Working Conditions:

The following are working conditions, including environmental and physical demands, required for this classification.

• Duties may be performed both indoors and outdoors with environmental exposures, including excessive temperatures and inclement weather. The supervisor may need to work in kitchen areas, including in mobile food carts.
• Some program areas may subject the employees to atmospheric conditions: noise, vibration, and oils.
• Work schedule may be varied and includes early mornings, evenings, weekends, and holidays. The supervisor may need to work a rotating on-call schedule and may require working during off-duty hours for emergency callouts.
• Remain in a stationary position (sitting or standing) for extended periods of time, move about the office occasionally.
• Physical exertion includes frequent walking, bending, and the ability to lift and carry up to 50 pounds unassisted, pushing, pulling, and kneeling. The supervisor may need to move heavy equipment, supplies, or food items, and may need to kneel or bend to access certain areas.
• Some positions may require daily standing and walking over uneven terrain, such as parks and trails, with up/down inclines, paved and unpaved surfaces for surfaces.
• Ability to work and maintain focus in a work environment with moderate noise (i.e., working around others making periodic phone calls or having conversations) and with frequent interruptions. The supervisor may need to handle multiple tasks and interruptions while working in a busy and dynamic environment.
• May be required to travel to locations in, around, or outside the greater Bend area, including travel to District sites. The supervisor may need to travel to attend meetings, purchase supplies, or coordinate with staff in different locations.
• Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Making substantial movements (motions) of the wrists, hands, and/or fingers. The supervisor may need to handle equipment, tools, or supplies that require substantial movements of the wrists, hands, and/or fingers.
• Ability to maintain sustained concentration on computer screens; use keyboards and a variety of peripherals.

Selection Process:

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. An offer of employment is contingent on the verification of credentials and other information required by Bend Park & Recreation District policies, including a background check and a driving history review when driving is required for position.

Application Consideration And Wage Calculation:

To be considered for this position, applicants must have a complete application. Your application materials and any submitted responses to the supplemental questions will be the basis for our evaluation. Incomplete information may result in disqualification and/or affect your starting wage.

Equal Employment Opportunity:

Bend Park and Recreation District is an Equal Opportunity Employer

Bend Park & Recreation District Core Competencies: 

All positions with Bend Park and Recreation District are subject to district and position competencies. Below is a list of the most critical competencies for this position. Additional competencies are required for the position and may change based on district needs. A complete list of the competencies is available from Human Resources.

Accountability • Customer Service Orientation • Safety • Judgment and Decision Making • Teamwork and Cooperation • Results Orientation • 

To be considered for this position, applicants must have a complete online application. Your application and submitted responses to the supplemental questions will be the information we use for our evaluation. Applicants are asked to provide certification that they are a veteran or disabled veteran to receive veteran's preference.  

Additional Application Information

Please note that our application system does not allow you to save and come back to complete your application at a later time. You will have to complete the application once you have started it. This position has supplemental questions that might require extra time. If you would like to write longer answers, you may do so by completing your answers in a different document and uploading them as part of your application. Please ensure you have all the information you need to complete the application.

1. 1. Describe your previous supervisory experience including your role in: 
2.      B. Managing and Evaluating Performance; 
3.      C. Disciplinary Action including responding to grievances and termination. 

A. Hiring;

Include the number of years, number of employees and your level of authority (assist, recommend or final decision) for question above.

1. 2.  Please describe your leadership and supervisory style.
2. 3.  Describe your approach to partnerships and provide an example of an effective partnership that you developed and managed. 
3. 4. Share three achievements or contributions you have made in your current or previous positions that you are particularly proud of. 

Status:

Exempt

Full Time