Solutions Engineer

About Routeware, Inc.

Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.

Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.

Our Mission:

• Transform waste collection to drive a better future for generations to come.

Our Values:

• Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
• Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment.
• Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.

Position Overview

Routeware is seeking a highly motivated Solutions Engineer to join our team and support the deployment of our cutting-edge waste management technology solutions. In this role, you will leverage your technical expertise to deliver innovative solutions that optimize waste collection, recycling, and disposal operations for our clients. You will collaborate closely with sales, product development, and customers to design, implement, and support tailored system integrations that enhance efficiency, compliance, and sustainability. 

Key Responsibilities

• Work directly with solid waste management clients to understand their service operations and technical needs. 
• Design and configure Routeware’s platform solutions, including route optimization, GPS tracking, data analytics, and reporting systems. 
• Demonstrate product features and benefits through technical presentations and live deployments. 
• Provide technical guidance and support during pre-sales consultations, onboarding, and ongoing system operations. 
• Customize integrations with existing client systems, including ERP, billing, and fleet management software. 
• Collaborate with Routeware’s product team to communicate client feedback and help shape future product enhancements. 
• Develop training materials, user guides, and documentation to ensure successful client adoption. 
• Stay informed about industry trends, regulatory requirements, and emerging innovations in solid waste management technology. 

Qualifications

• Bachelor’s degree in Environmental Engineering, Computer Science, Information Technology, or a related field. 
• Minimum of 5 years of experience in solutions engineering, technical sales, or systems implementation within the waste management or logistics industry. 
• Strong understanding of waste collection operations, route planning, GPS, telematics, and data analytics. 
• Familiarity with enterprise software integrations, cloud platforms, and mobile solutions. 
• Excellent problem-solving and communication skills, with the ability to convey technical concepts clearly to diverse stakeholders. 
• Willingness to travel to client sites and industry events as needed. 

Preferred

• Experience with Routeware products, or similar waste management platform solutions. 
• Knowledge of industry standards, government regulations, and sustainability initiatives. 
• Ability to work in a fast-paced environment and manage multiple projects simultaneously. 

Benefits

• Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
• Paid parental leave
• Medical and Dependent FSA
• 401K match
• Unlimited PTO
• Ten company holidays
• 1 Volunteer day
• Summer Friday'sRouteware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.