Lead Professional Services Consultant

What'S The Role?

As the Lead Professional Services Consultant, you will report to the Head of Professional Services in Japan. You will be the delivery lead and manage a portion of the Professional Services pipeline in the Japan region, ensuring optimized contribution to the Professional Services P&L. You will own professional services opportunities through their entire lifecycle: from the collaboration with Solution Engineering, Product, Business & Solution Architecture and account teams to win a deal to the execution, on-time and budget.

You are an experienced customer facing specialist with both Technical and program management skills, preferably with deep Automotive industry experience.

Your Main Responsibilities Include:

• Driving growth through consultative engagement of software-centric services to Japanese Automotive OEMs and multi-industry (MI) customers.
• Owning a portion of the Professional Services (PS) pipeline for the Japan region, driving regional end-to-end execution of projects and ensuring alignment with global strategic direction.
• Ensuring contribution to PS revenue / profitability targets (P&L) in region.
• Managing customer requirements and expectations and ensuring the success of customer engagements.
• Maintaining overall quality of all projects and programs within region.
• Ensuring scoping and delivery of Professional Services opportunities.
• Coordinating with HERE Engineering and Product teams to ensure best in class level of execution of projects within the regional portfolio

Who Are You?

You are strong candidate for this role if you possess the following qualifications, skills, competencies and experience:

• A degree in Engineering, Computer Science or related fields.
• 8+ years of Professional Services (PS) experience or project management with execution skills to drive profitable delivery of services engagements displaying strong business acumen.
• You have a consultative, advisory mind set and are strong in customer engagement and relationship management.
• Validated experience in managing software development and delivery projects and understanding of the software development lifecycle and Agile methodologies.
• Experience with location technologies, including GIS tools, geospatial data platforms, web services and navigation systems is a plus,
• Knowledge of the Automotive software domains, such as IVI, NOA/ADAS, SDV, or mobility platforms will give you an advantage, though this is not mandatory.
• Fluency in Japanese and English

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Who Are We?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.