Order Management Specialist with French (dental)

Job Title

Order Management Specialist with French (dental)

Job Description

Job title: Order Management Specialist with French (dental)

Your role:

• Monitoring sales orders across various channels, ensuring comprehensive oversight of order fulfillment, including the processing of returns, to maintain seamless operations.
• Promptly addressing non-touchless and one-time-right flows
• Monitoring order receipts and status, providing timely updates on sales activities and performance metrics
• Coordinating the administrative flow of all sales orders, from intake to recognition
• Facilitating weekly order book review meetings between the factory and market groups, facilitating alignment, optimizing order allocation, and ensuring effective communication and coordination.
• Monitoring the sales order flow closely, focusing on managing exceptions
• Overseeing the conduct of pre-screening of complex orders, analyzing and adapting technical content to meet customer requirements, ensuring that all specifications and expectations are accurately addressed.
• Handling special orders, including coordinating with manufacturing planners and managing dead-on-arrival claims
• Engaging proactively with internal departments and stakeholders, leveraging knowledge of logistics, planning, production, and transport processes to prevent escalations and drive continuous improvement.

You'Re The Right Fit If:

• You have minimum 2 years of experience in Supply Chain management (especially in order management)
• You are familiar with ERP Systems and Order Management Software
• You have Continuous Improvement mindset
• You speak French and English fluently
• You are experienced in analyzing, interpreting and managing data

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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