Deposit Operations Supervisor

At Blue, we discover pathways to realize your possibilities! Our Deposit Operations Supervisor will be accountable to supervise the Deposit Operations team with support from the Financial Operations Manager while overseeing the daily operation activities including but not limited to: Automated clearing house (ACH), share drafts, cash letter, wires, digital deposits, ATM balancing, cash orders, etc. The highest level of timely posting accuracy and member satisfaction will be measures of success in addition, all activity will be reconciled and balanced daily. Supervising daily operations to ensure service level agreements are met and staff is engaged, trained, and positively contributing to the Blue Culture.

Major Duties And Responsibilities

• Supervise the daily operation processes are completed within established deadlines. Will be cross trained and can perform all functions as the subject matter expert within Deposit Operations.
• Instructs or assigns work to Deposit Operation team such as: Automated clearing house (ACH), share drafts, cash letter, wires, digital deposits, ATM balancing, cash orders, IRA program, etc. Ensuring the credit union is balanced to vendor settlements and SLA's are being met.
• Assists Financial Operations Manager to analyze daily processes, making recommendations to improve efficiencies and procedures. Oversee accurate information, retention and record keeping is with policy
• Keeps staff informed of pertinent policies and procedures, creates an atmosphere in which upward communication from employees is encouraged. Makes provisions for the proper orientation and training of all staff. Determines work procedures, prepares work schedules and expedites workflow. Review and documents employee performance on a regular scheduled basis.
• Ensure compliance and adheres to all rules, regulations, and policies. Ensures department staff adhere to all operating policies and procedures. Makes sure department is operating in regulation to NACHA, Federal Reserve, NCUA, and Blue Federal Credit Union, and serving as the organization's central knowledge point for ACH processing.
• May take on additional duties as needed to support team and organizational goals, in alignment with the employee's skills and responsibilities.
• Supports Deposit Operations initiatives; provides backup to key components within the department. Is a direct support of the Manager of Financial Operations.
• Coordinates department matters with other departments as necessary.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge And Skills

Experience

Three years to five years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses

A 2 yr college decree or two years of front-line credit union operational experience (Teller) preferred. A sound knowledge of credit union accounting fundamentals; with background knowledge of computer operations. Must have excellent communication skills and the ability to work independently with little supervision.

Interpersonal Skills

A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Full Time Position

Starting Range: $54,673.16 - $61,181.87

Full Range: $52,069.68 - $78,104.52

Ada Requirements

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

For more information about being a Blue employee please check out these links for a glimpse at the culture and opportunities we strive to provide for our employees:   

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At Blue Federal Credit Union, we don’t just accept difference – we celebrate it!  We are committed to providing an inclusive and welcoming environment for all our staff and members. Blue FCU is proud to be an equal opportunity workplace. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. All employment decisions are made based on qualifications, merit, and business need.