Program Manager, Workforce of the Future

MAPFRE is transforming the way we work together to deliver value to our customers. As part of our people and performance strategy, we’re investing in employee upskilling and reskilling across our business units. We’re building a future-ready workforce, and we need a visionary Program Manager to lead the charge. 

In this role, you’ll be the architect of our skills and careers strategy, giving employees the clarity, motivation, and tools they need to grow their capabilities and exceed expectations. You’ll work at the intersection of learning, workforce planning, and digital transformation to shape a culture of continuous development. 

What You’Ll Do

• Drive upskilling and reskilling initiatives so employees acquire future ready skills needed for tomorrow’s challenges (e.g. GenAI, machine learning, data science).   
• Design and lead internal career infrastructure process and philosophy; manage portfolio of competency libraries, skills assessments and job profiles.  
• Collaborate with HR Business Partners on workforce planning and org design initiatives to ensure that employee skills and careers are always aligned with company strategy.  
• Conduct learning needs assessments and analyze workforce skill gaps against future requirements; design targeted development interventions. 
• Lead change management efforts to create a learning culture by influencing stakeholders to prioritize employee development.  
• Oversee our portfolio of digital learning and skill assessment platforms; measure performance, maximize ROI and monitor external marketplace and make recommendations for tools and technologies to add to our portfolio.  

What You Bring

• Experience creating and executing enterprise skill strategies. 
• Demonstrated ability to work cross-functionally and/or globally on transformation initiatives.  
• 6-8 years of experience in talent management, learning & development, or a related area.   
• Bachelor’s degree or equivalent experience in a specialized field. 

At MAPFRE, our commitment to care is not just our purpose; it’s the driving force behind everything we do. We care about the things that resonate with the needs of our employees, our customers and the community. 

• For Employees: We cultivate an inspiring and dynamic workplace where collaboration and innovation fuel the success of our high-performing teams. 
• For Customers: In addition to being Massachusetts’ #1 home and auto insurer, we provide unmatched peace of mind to our customers across the U.S. 
• For the Community: Our culture of care extends to impactful community engagement and environmental initiatives locally and globally. 

This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference. 

Thank you for considering MAPFRE Insurance as part of your career journey. 

We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states. 

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer.