Digital-Operations Program Lead

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 80,000 people lead the way to greener and smarter mobility worldwide.

Key Responsibilities

• Run governance calls with all stakeholders, ensuring effective communication, readiness for challenges, and critical thinking to manage difficult stakeholders.
• Lead process reviews, audit adherence, and deploy target operating models for material planning and supply chain processes.
• Co-lead processes with process owners, providing support through data, analysis, and insights.
• Coordinate activities and involve main stakeholders in resolving major delivery issues or crises, including training and coaching team members on process topics and best practices.
• Lead and manage digital projects, including business intelligence (BI), UI applications (PApps), Power Automate, QlikSense, and Robotic Process Automation (RPA) initiatives (such as coding scripts for SAP).
• Capture and translate business requirements into clear business and technical specifications for digital solutions.
• Demonstrate hands-on involvement in digital work, ensuring deliverables meet business needs and technical standards.
• Address risks and opportunities in digital project execution, facilitate meetings to deploy, test, validate, and explore solutions, and lead root cause analysis (RCA) for data integrity issues across ERP and application interfaces.

Qualifications

• High caliber in English business communication (spoken and written).
• Sound experience in project management office (PMO) and business process management.
• Excellent analytical and problem-solving skills; strong attention to detail.
• Ability to influence peers and build strong relationships within Supply Chain and cross-functions.
• Experience with BI & analytics tools (Coding, SQL, QlikSense, PowerBI, or equivalent).
• Ability to work independently and under pressure with remote stakeholders to achieve project milestones.
• Critical thinking and resilience in managing difficult stakeholders and complex challenges.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?