IT Senior Business Analyst

Presidio, Where Teamwork and Innovation Shape the Future 
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. 

The Role
As an IT Senior Business Analyst with Presidio, you will serve as a trusted advisor to business stakeholders and technology teams. In this role, you will drive strategic initiatives, optimize business processes, and ensure solutions align with organizational objectives. The ideal candidate combines advanced analytical skills, business acumen, and technical expertise with strong leadership and mentoring abilities.  You will lead end-to-end business analysis efforts for complex projects, serve as a liaison across business and IT, and guide the design and delivery of scalable solutions.

Travel Requirements:

This will be a remotely based role located in the Continental Unites States with up to 5% travel.

Responsibilities Include:

• Partner with executives, business stakeholders, and cross-functional teams to define requirements and deliver impactful solutions both near-term and future 
• Lead discovery sessions, workshops, and design meetings to gather and validate requirements 
• Conduct business process modeling, gap analysis, and cost-benefit analysis to support decision-making 
• Identify and guide tool / process improvements, technology innovations, and enhancements 
• Translate business needs into actionable user stories, functional requirements, and technical specifications 
• Oversee documentation (BRDs, FRDs, process flows, user stories, acceptance criteria, presentations) 
• Actively participate / complete end-to-end testing to ensure solutions meet the business and technical requirements 
• Collaborate with product managers, developers, QA, and operations teams to ensure successful delivery 
• Manage / Support UAT planning and execution, demos, and solution validation 
• Monitor KPIs and business outcomes, recommending improvements where needed 
• Mentor Junior Analysts, promoting best practices in process, analysis, and documentation 
• Adhere to and champion the Presidio SDLC 
• Provide level 2 application support and maintain system / process documentation 

Required Skills And Professional Experience:

• Bachelor's degree (preferably in Computer Science or MIS) or the equivalent work experience and/or military experience 
• 5-7 years of experience working as an adept Business Analyst on Software Development teams 
• Proficiency (can use independently, apply best practices, troubleshoot) with D365 or Certinia. This would include Functional Design experience 
• Strong analytical, strategic, and problem-solving capabilities 
• Skilled in business process modeling, requirements elicitation, and gap analysis 
• Ability to simplify complex systems and processes, providing insights to support strategic decision-making 
• Proven capacity to manage multiple concurrent work streams and shifting priorities 
• Excellent interpersonal, written, and verbal communication skills 
• Strong presentation and facilitation abilities, including creating and delivering impactful materials 
• Skilled at conducting interviews, workshops, and discovery sessions to surface essential requirements 
• Experienced in building and maintaining effective relationships with business units, partners, and executives 
• Adaptable and flexible, able to thrive in dynamic and fast-changing environments 
• Broad business and technical knowledge, with the acumen to connect people, processes, and tools to achieve organizational goals 
• Strong working knowledge with SQL, Salesforce, Power BI, and technical writing 
• Advanced in MS Excel, MS Word, MS PowerPoint, and MS Visio / LucidChart 
• Advanced in agile software development methodologies and Board management 
• Proficient to Advanced understanding of project management 
• Extensive experience with third party vendor integrations with ERP systems and other business applications 
• Advanced experience with large implementations / third party vendor tools / integrating with ERP, CRM, PSA, and Portal tools 

Additional Desired Skills:

• Certified Scrum Master (CSM), Certified Business Analysis Professional (CBAP) certifications with a minimum of 4 applied years is a plus 
• Strong background in accounting and financial systems, with experience supporting financial teams and systems is a plus 

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. 

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future. 

Ready to innovate? Let’s redefine what’s next—together. 

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com. 

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

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