Hospitality Concierge/Butler

Company Description

At Monarch Communities, we value compassion, innovation, and community.  Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

• The primary responsibility of this position is to ensure the resident’s comfort during the
• admission process and in their transition to the community by providing the highest
• degree of personal attention and customer service to both the resident and their family
• members. When in Reflections, the Hospitality Concierge acts as a liaison between the
• resident and their family and all other departments to ensure the resident is
• comfortable and is provided all the attention desired and deserved.

Qualifications

* MUST Have a Driver's License **

• - High school diploma or equivalent.
• - Strong interpersonal and communication skills.
• - Excellent time management and organizational abilities.

Responsibilities Include:

• -Meet with managers and care staff daily to discuss any new admissions, concerns, changes, etc.
• -Act as liaison between resident/family and departments to meet overall needs of resident.
• -Review menus and collect choices for all meals for the following day for Room Service program.
• -Coordinate daily social hour with Dining Services and serve in Reflections Serenade dining room.
• -Coordinate trips with Escapades department.
• -Work with care management team and communicate daily regarding Reflections Serenade unit operations and resident needs.

Additional Information

What can we offer you?

• Full- Time Position ( Monday-Friday 11am-7pm )

• Pleasant Teamwork Environment

• Hands-On Immersive Training and Learning experiences
• Supportive Corporate Team
• Medical, Dental, Vision, and Life insurance
• Tuition Reimbursement & College Partnerships
• Referral Bonus Program
• 401K with company match
• Free Meal Daily
• Competitive Wages
• Many Opportunities for Growth and Development

All your information will be kept confidential according to EEO guidelines.