Housekeeping Supervisor | Talent Day October 27th

Company Description

TALENT DAY - OCTOBER 27TH 2025

Collegio alla Querce opens its doors to the next generation of hospitality professionals. An exclusive opportunity to meet, connect, and share our passion for excellence, respect and heartfelt service. We look forward to discovering individuals driven by curiosity, authenticity and the desire to grow.

Collegio alla Querce, Auberge Collection, is a former cultural institution and much-beloved boarding school that went through extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third out four currently open European destinations, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school’s principal’s office. Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted.

Job Description

At Auberge  Collection, we believe that pristine environments and meticulous attention to detail are fundamental to delivering a luxury guest experience. As a Housekeeping Supervisor, you will lead and inspire the housekeeping team, ensuring that every guest room and public area reflects the highest standards of comfort, cleanliness, and hospitality. Your leadership, precision, and commitment to excellence will create an environment where both guests and team members thrive.

Please note that this is not an exhaustive list of everything that needs to be done! Within our team, our people always find new ways to look after the property, guests, and colleagues. Within this, the key responsibilities for this position are:

Leadership & Team Management

• Lead, supervise, and motivate the housekeeping team, providing guidance, training, and ongoing support.
• Create work schedules, assign tasks, and ensure the equitable distribution of workload among housekeeping staff.
• Foster a culture of excellence, teamwork, and attention to detail throughout the department.

Room & Public Area Standards

• Inspect guest rooms and public areas to ensure they meet established cleanliness and maintenance standards.
• Promptly address any issues, discrepancies, or maintenance concerns to maintain a flawless guest environment.
• Supplies & Equipment Management
• Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary.
• Ensure proper use, storage, and maintenance of all equipment and cleaning materials.

Guest Service & Communication

• Address guest requests, concerns, and inquiries related to housekeeping with professionalism and efficiency.
• Maintain a positive and proactive approach to guest service, ensuring every interaction contributes to an exceptional experience.

This role is an invitation to lead with precision and care. As a Housekeeping Supervisor, you will shape the environment in which our guests feel welcomed, comfortable, and cared for, while inspiring your team to achieve excellence in every detail.

Qualifications

• Experience

• Minimum of two years of experience in housekeeping, with a proven track record of managing or supervising staff preferred.
• Prior experience in a luxury hotel or high-end hospitality environment is highly desirable.

• Skills & Competencies

• Exceptional attention to detail, organizational skills, and commitment to delivering an outstanding guest experience.
• Strong leadership and interpersonal skills, with the ability to motivate and guide a team while maintaining high standards of service.
• Ability to communicate effectively in English, both spoken and written.

• Availability

• Ability to work a flexible schedule, including weekends and holidays, in accordance with departmental needs.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.