Spa Therapist | Talent Day October 27th
Auberge Resorts.com
Office
Firenze, Toscana, Italy
Full Time
Company Description
TALENT DAY - OCTOBER 27TH 2025
Collegio alla Querce opens its doors to the next generation of hospitality professionals. An exclusive opportunity to meet, connect, and share our passion for excellence, respect and heartfelt service. We look forward to discovering individuals driven by curiosity, authenticity and the desire to grow.
Collegio alla Querce, Auberge Resorts Collection, is a former cultural institution and much-beloved boarding school that went through extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third out four currently open European destinations, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school’s principal’s office. Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted.
Job Description
At Auberge Resorts Collection, we believe that wellness is an essential part of the luxury guest experience. As a Spa Therapist, you will provide personalized massage and spa services with professionalism, warmth, and expert knowledge in the healing arts. By delivering exceptional care and attention, you will ensure that every guest leaves feeling relaxed, rejuvenated, and valued.
Please note that this is not an exhaustive list of everything that needs to be done! Within our team, our people always find new ways to care for guests, colleagues, and the property. Within this, the key responsibilities for this position are:
Guest Care & Treatment Excellence
- Greet guests warmly and escort them to and from treatment rooms, attending to their immediate needs throughout their visit.
- Ensure guest comfort and safety throughout all treatments, providing a tailored and professional experience.
- Maintain professional ethics while delivering personalized service, ensuring each guest feels cared for and understood.
Treatment Room & Spa Maintenance
- Prepare treatment rooms according to guests specifications while adhering to property service standards.
- Perform preparation work, clean, and restock treatment rooms as required.
- Maintain the spa work area and ensure all spaces, including locker rooms, are immaculate at all times.
- Uphold sanitation and sterilization standards in compliance with legal and spa policies.
Communication & Collaboration
- Report any occurrences involving staff or guests to management, including complaints or incidents.
- Collaborate with colleagues to ensure seamless operations and consistent delivery of high-quality guest experiences.
Promotion & Professional Development
- Actively promote spa treatments, services, sessions, retail products, programs, and any ongoing promotions.
- Regularly participate in staff meetings and training sessions to enhance skills and maintain knowledge of spa offerings.
This role is an invitation to provide transformative wellness experiences. As a Spa Therapist, you will help guests achieve relaxation, rejuvenation, and overall well-being, ensuring every visit is personalized, memorable, and extraordinary.
Qualifications
Experience
- Minimum of 3 years of experience as a licensed massage therapist and/or esthetician, with proven expertise in delivering high-quality treatments.
- Experience in a luxury spa or hotel spa environment is highly preferred.
Skills & Attributes
- Personal excellence in communication, professionalism, and a genuine passion for the healing arts.
- Strong interpersonal skills, with a polished and approachable demeanor, ensuring every guest feels valued and cared for.
- Attention to detail, with the ability to maintain impeccable hygiene, sanitation, and organization standards in all spa areas.
Language Skills
- Advanced proficiency in English, both spoken and written; additional languages are highly desirable.
Availability
- Ability to work a flexible schedule, including weekends, and holidays, in accordance with spa operational needs.
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Spa Therapist | Talent Day October 27th
Office
Firenze, Toscana, Italy
Full Time
September 24, 2025