Sr. Tax & Technology Analyst

Who We Are:

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

This Senior Global Tax & Technology Analyst role is responsible for reviewing and overseeing indirect tax compliance for the company’s foreign operations, including VAT filings, payments, and audit support. The role collaborates with technical and operational teams to maintain tax system configurations, ensure accurate tax data management, and drive process improvements, while also monitoring global tax legislation changes, providing advisory support, and developing automation tools to enhance efficiency and compliance.

What You'Ll Do:

• Oversee preparation, review, and timely submission of VAT and other indirect tax returns for foreign operations, including coordination with third-party preparers and payment processing.
• Collaborate with technical teams (ERP, billing, AP/AR) to design, implement, and test updates to tax determination rules and invoicing configurations; ensure controlled and compliant deployments.
• Compile audit-ready documentation, support tax audits, respond to tax authority queries, and maintain clear audit trails and internal control documentation (e.g., SOX compliance).
• Reconcile tax accounts to the general ledger, validate data extracts, perform variance checks, and assist in tie-outs between source systems and tax returns.
• Provide VAT and other indirect tax advice to operational teams; resolve tax-related issues in assigned jurisdictions in alignment with business needs.
• Define and maintain tax data standards, master data (e.g., codes, categories), taxability matrices, and ensure completeness and accuracy of tax-related data.
• Track country-specific indirect tax law changes (e.g., e-invoicing, real-time reporting); evaluate business/system impacts and lead necessary compliance or process updates.
• Review purchase and sales transactions regularly for proper tax treatment and compliance with invoicing directives; coordinate corrections with relevant teams.
• Develop and maintain automation tools (e.g., SQL, Power Query, Alteryx) and dashboards (e.g., Tableau, Power BI) to streamline data collection, reconciliation, and risk tracking.
• Prepare and deliver workpapers to internal and external stakeholders; contribute to internal process improvements, reusable templates, and training for self-service enablement.
• Manage and maintain the in-house transfer pricing engine, while assisting the Corporate Income Tax (CIT) team with transfer pricing calculations and true-ups.

What You Need:

• Education:
• Experience:
• Knowledge:
• Skills:
• Bachelor’s degree in Economics
• Bachelor’s degree in Accounting, Finance, Information Systems, Data/Analytics, or related field.
• 3-5 years of relevant indirect tax and VAT experience with large multinational company and/or public accounting firm
• Prior experience with VAT and/or other indirect, transactional tax compliance and payments.
• Detail oriented with strong analytical skills, strong proficiency in Microsoft Excel
• Business Intelligence (BI) tools such as Tableau, Power BI
• Excellent written and oral communication skills
• Excellent technical research skills
• Proven ability to multi-task within a fast-paced environment
• Ability to prioritize work appropriately and meet deadlines.

Bonus Points:

• Knowledge:
• NetSuite experience preferred

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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