Assistant Director

Job Description

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 152,000 apartments and over 370,000 residents. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

NYCHA seeks an Assistant Director for Section 8 Oversight within the Public Housing Tenancy Operations department (PHTO). This position reports directly to the Senior Deputy Director for Mixed Finance Oversight and will work closely with PHTO leadership, staff and other departments on Authority and MFO priorities.

The Assistant Director is a new position in the newly expanded Mixed Finance Oversite Unit that functions with latitude for independent initiative and judgment. The Assistant Director will oversee a unit that is primarily focused on supporting Property Management within the Mixed Finance and Trust portfolios by ensuring NYCHA’s compliance with Section 8 requirements and providing related training. The Mixed Finance portfolio includes properties with LIHTC, Section 8 and public housing units; the Trust is a new government agency that partners with NYCHA to convert selected developments from public housing to project-based Section 8, leading to renovations, repairs, and modernization while retaining NYCHA property management.

This is a critical position on a dynamic team that prioritizes excellent communication skills, process-orientation and collaboration. Great organization, detail-orientation and ability to drive multiple projects independently and within deadline are a must.

- Oversee and manage unit operations including a team of ~ 5 staff.
- Coordinate closely with property management on all relevant aspects of Section 8 program management; work closely with property staff on priorities and meet deadlines.
- Collaborate with PHTO leadership and other departments to develop and implement policies and procedures for Trust and LLC1 portfolio management.
- Guide, train and support property management staff on how to be a Section 8 landlord; assist with training material development and planning.
- Collaborate with IT on enhancements to support the unit that have direct effect on Property Management, support development and implementation of new Resident Case Management Software system.
- Anticipate, assess, mitigate and, as necessary, escalate challenges; research, analyze and follow up on open issues; assist with difficult cases that require a supervisor’s discretion.
- Represent the unit or department at meetings; liaise with Property Management, Real Estate Development, Finance, ATAD, Leased Housing, Law, IT and other NYCHA departments and external partners on all relevant aspects of the management of properties with Section 8 subsidy.
- Monitor and track productivity and compliance; develop and manage reports, unit indicators and related work.
- Coordinate and analyze rent increases/lease renewals.
- Organize, drive and track special projects.

Additional Information
1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:
https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMINISTRATIVE REAL PROPERTY M - 1004D

Qualifications

1. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time, progressively responsible experience in real property management, at least 18 months of which must have been in a managerial capacity involving the supervision of a large staff of property management agents and/or housing development specialists and requiring independent decision-making concerning program management or planning, allocation of resources and the scheduling and assignment of work. "Progressively responsible experience" must be demonstrated by a work history of promotions and/or assumption of increasingly responsible duties and assignments. Experience in building construction or renovation; management of residential, commercial, industrial, or waterfront properties, including both renting and operating; or site management in connection with housing or with reconstruction/rehabilitation projects; supervision of receivership, tenant relocation and anti-abandonment work in housing and other properties, and buildings owned, managed, to be acquired by the City, or at risk of being abandoned; or building maintenance will be accepted up to a maximum of three years toward meeting the general requirements; or

2. A baccalaureate degree from an accredited college and four years of experience described in "1" above, including eighteen months of experience in managerial capacity; or

3. A satisfactory combination of education and/or experience equivalent to "1" or "2" above. However, all candidates must have eighteen months of managerial experience. Education at an accredited college or university may be substituted for general work experience (but not for the 18 months of managerial experience described above) at the rate of 60 college semester credits for one year of acceptable experience up to a maximum of 4 years of college for 2 years of experience.

To be acceptable, experience in property management must have included both renting and operating the managed properties. Experience in renting must have included interviewing prospective tenants, qualifying tenants' income and background, and/or assuring that vacancies are ready for occupancy. Experience in operating must have included overseeing maintenance and repair of building operating systems, and overseeing staff to assure that necessary work is properly completed.

To be acceptable, experience in site management must have included on-site rental and maintenance of buildings.

To be acceptable, experience in relocation must have included negotiation with tenants to surrender leases for cash consideration or for an alternative site, and determining tenant eligibility for benefits.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.