Head of Marketing

About Pylon

Pylon is the AI-Native Support Platform for B2B companies. We consolidate ticketing, account management, knowledge base, AI agents, analytics, and chat into one product. Over 700 customers use Pylon to run their post-sales motion. We’re Series B, well-funded, and growing pipeline 15% MoM.

We’re looking for a Head of Marketing who can own our growth engine end-to-end — driving demand, shaping pipeline, and building a function that scales. This is a hands-on role: you’ll experiment, execute, and build the team around what works.

What You’Ll Do

• Own pipeline generation as the #1 marketing KPI
• Design and run multi-channel demand programs (LinkedIn/Google ads, events, content, outbound, etc.)
• Build and scale campaigns that convert top-of-funnel awareness into opportunities
• Partner with Sales to set clear lead → pipeline → revenue targets and deliver against them
• Define and track marketing ROI across channels, doubling down on what works
• Oversee brand, launches, and messaging with a growth lens (every activity should tie back to pipeline)
• Hire, coach, and scale the marketing team (growth, product marketing, content, design)
• 6+ years in B2B SaaS marketing with direct ownership of pipeline goals
• Proven track record running multi-channel demand gen (paid, organic, events, partnerships)
• Built or scaled a marketing team at a fast-growing startup (Series A–C preferred)
• Strong analytical mindset — comfortable with Salesforce, attribution, funnel reporting
• Hands-on: able to execute campaigns directly, not just manage vendors
• Excellent storytelling and positioning skills; know how to craft simple, clear narratives that convert
• Be the first marketing leader at a high-growth startup
• Own pipeline generation as the #1 marketing KPI
• Design and run multi-channel demand programs (LinkedIn/Google ads, events, content, outbound, etc.)
• Build and scale campaigns that convert top-of-funnel awareness into opportunities
• Hire, coach, and scale the marketing team (growth, product marketing, content, design)
• 6+ years in B2B SaaS marketing with direct ownership of pipeline goals
• Proven track record running multi-channel demand gen (paid, organic, events, partnerships)
• Built or scaled a marketing team at a fast-growing startup (Series A–C preferred)
• Strong analytical mindset — comfortable with Salesforce, attribution, funnel reporting
• Hands-on: able to execute campaigns directly, not just manage vendors
• Excellent storytelling and positioning skills; know how to craft simple, clear narratives that convert
• Be the first marketing leader at a high-growth startup

What You’Ve Done

Why Join Pylon

• Work directly with founders on go-to-market strategy
• Join a strong in-person culture in San Francisco (we run like a sports team)
• Comp package includes competitive salary, equity, and benefits