Software Engineer - Artificial Intelligence (Position located in Bengaluru, India)

About Knowbe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

This individual in this role is responsible for developing new and exciting products for KnowBe4’s customers, alongside other engineers in a fast-paced, agile development environment.

Responsibilities:

• Develops software using the KnowBe4 Software Development Lifecycle and Agile Methodologies
• Recommends solutions to engineering problems
• Assist other team members by providing technical direction
• Defines approaches and solutions to complex technical problems
• Helps to translate KnowBe4's strategic goals into operational plans
• Provides coordination across functional boundaries
• May act as team lead for sub-projects
• Utilizing the latest AWS cloud technologies to implement advanced AI-powered features for KnowBe4's security awareness platform.
• Collaborating with internal engineering and product teams to gather requirements, define functional specifications, and ensure successful deployment to production.
• Tackling complex engineering challenges and proactively proposing innovative solutions.
• Developing high-quality software using KnowBe4's Agile Methodologies, maintaining a focus on efficiency, scalability, and security.
• Demonstrating a willingness to continuously learn, take ownership and adapt to new technologies and programming languages as needed to meet project requirements.

Requirements:

• BS or equivalent plus 8 years experience
• MS or equivalent plus 3 years experience
• Ph.D. or equivalent plus 2 years experience
• Training in secure coding practices (preferred)
• Ideal candidate would have 5 to 8 years of experience as a full stack engineer for enterprise-grade cloud-based SaaS products. 2+ years of relevant experience in designing ML/GenAI systems.
• Exposure to LLMs, Transformers, and a few technologies like Langchain, Llamaindex, Pinecone, Sagemaker Jumpstart, Chatgpt, AWS Bedrock, and VertexAI. 
• Proven experience in designing and implementing REST-based APIs, with a strong understanding of best practices for authentication and authorization in production environments.
• Expert knowledge in at least one of the following technologies: Python Django/Flask/FastAPI or equivalent.
• Working knowledge in relational databases such as MySQL/Postgres and expertise in SQL.
• Experience in building scalable products leveraging AWS (or equivalent) backend technologies like EC2, S3, Lambda, Eventbridge, SNS, SQS etc.
• Knowledge of NoSQL databases such as DynamoDB, Elasticsearch is preferred.
• Working knowledge in pandas, numpy or equivalent data science/analysis libraries.
• Proficiency in setting up and managing continuous delivery and integration pipelines using tools like Docker, GitLab, Terraform, and other automated deployment and testing tools.
• Understanding and experience in building software systems following Object Oriented
• Software design principles.
• Proven experience in writing clean, unit-tested, and secure code.
• Strong understanding of data structures and algorithms.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.