Business, Strategy & Operations Lead

Location: 📍Sydney (Hybrid - 3 days in the office)

About Us 🚀

At Relevance AI, our mission is to empower anyone to delegate work to the AI workforce.

We’re building a new type of automation platform, for anyone to create and use AI agents that can replicate human-quality work, decision-making and collaboration.

We are scaling fast to meet unprecedented customer demand, and we need exceptional talent to help us grow. We are a founder-led company backed by world-class investors like Insight Partners, Peak XV and Gailieo Ventures, with teams in Sydney and San Francisco.

This is a chance to join at a pivotal stage and shape the future of AI with us.

The Role 🥳

We’re looking for our first Business, Strategy & Operations Lead to work directly with our founders on the highest impact priorities. This role blends strategy, finance, and execution in a fast-scaling AI startup. You’ll solve ambiguous problems, shape new market entry, and drive operational excellence thriving in ambiguity and a bias toward action.

Your Impact 💥

• Develop and execute strategies that unlock high-impact opportunities and global market expansion.
• Conduct market and competitive analysis to design go-to-market strategies.
• Build financial models, forecasts, and scenario analyses to guide executive and board decisions.
• Rapidly scope, structure, and solve cross-functional business challenges.
• Identify bottlenecks, propose improvements, and scale processes sustainably.
• Lead special projects ranging from new market plays, partnership initiatives, operational improvements, or founder-priority strategic bets.

What We’re Looking For 🧠

• 2–5 years’ experience in Big 3 consulting (McKinsey, Bain, BCG)
• Strong structured problem-solving skills and a clear communication style.
• Excellent financial and analytical acumen, with the ability to build detailed models as well as produce fast, directional modelling to support decisions.
• Bias for action, high ownership, and comfort operating as a generalist.

• Stem/Legal/Maths Background Preferred

• Prior experience in tech or startups is highly valued.
• Genuine deep interest in AI and eagerness to learn the agent ecosystem quickly.

Why Join Us? 🌟

• Work side-by-side with founders on company-defining projects.
• Blend of strategy, finance, and hands-on execution.
• Opportunity to grow into a Chief of Staff or functional head track for the right candidate.
• We're guided by our five values: truth-seeking, be empathetic, put the customer first, iterate extremely fast, and build memories.
• We’ve set high standards in our high-trust environment—we hire exceptional people to do great work. In return, we reward our people with competitive salaries, unparalleled professional growth and career-defining opportunities.
• Relevance AI is well-funded by leading investors, including Bessemer Venture Partners, Insights Partners, Peak XV, King River Capital.
• As an early team member, you’ll play a key role in shaping our future—including our culture, ways of working, and even the benefits we offer. We’re laying the foundations now, and your ideas can help define what comes next.

Benefits ✨

• 🌴 4 Weeks Annual Leave – Take time to recharge with 20 days of paid vacation
• 📈 ESOP – Employee Stock Ownership Plan so you can grow with the company
• 🤖 AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
• 👶 Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent
• 🎉 Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag
• 🍱 Team Meals – Enjoy free Friday lunches, Uber Eats dinners, and regular catered office lunches
• 🪩 Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter
• 🏓 Social Clubs – Share your hobbies and interests by joining or starting a club with your teammates. A few clubs we already have are hiking, chess, and board game nights. We also have a social committee you can join—new ideas are always welcome!
• 🍿 Snacks & Drinks Galore – Stay energised with a wide selection of snacks and a fully stocked fridge of drinks in the office
• 🌐 Community Events – As the home of the AI workforce, we regularly host events featuring thought leaders, industry partners, and the wider community—right at our office, so you can join straight after work
• 🧠 Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program