Business Development Representative Manager

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About The Role

The Business Development team is responsible for driving pipeline growth, which ultimately drives revenue across both net new prospects and current customers. We take a value-oriented approach to working with our prospects, ensuring we are driving interest across the entire suite of Crunchtime products.  

As the Business Development Representative Manager, you will lead a team of Business Development Representatives to set introductory meetings and develop sales opportunities. Reporting directly to the VP of Sales, you will collaborate with other business leaders to execute the identified strategy and deliver results against the stated goals. As a leader, you will also be responsible for the coaching and development of your team.

What You’Ll Do As A Bdr Manager

• Lead a team of 7+ Business Development Representatives (BDRs) to prospect, develop, and qualify leads resulting in high-quality opportunities
• Facilitate a culture of performance and accountability within the BDR team
• Coach, develop and promote the next generation of Crunchtime sales leaders
• Manage and achieve KPIs, quotas, and goals
• Work closely with the VP of Sales and CMO to ensure lead quality and quantity meet requirements to support pipeline needs
• Provide detailed reporting on team’s activities and performance as well as accurate forecasts to leadership
• Collaborate with leadership to identify and launch initiatives to drive both new business development growth and operational excellence
• Work with marketing to drive new inbound business through campaigns and content
• Responsible for recruiting, hiring, and training new BDRs

What We Are Looking For

•  2+ years of business development leadership experience, preferably in B2B SaaS\
• Understanding of outbound sales prospecting
• Experience hiring, on-boarding, and training BDRs
• A passion for coaching and developing others
• Operational experience including defining process and territories
• Excellent written, oral communication and leadership skills
• Experience creating sales assets including scripts, battle cards, and objection handling material
• Ability to review KPI data to identify trends in execution and to create action plans if necessary
• Understanding of Salesforce reports and dashboards
• Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment
• Bachelors Degree

Nice To Haves

• Data-oriented mindset, someone who is very comfortable looking at data to drive decisions
• Experience working with solutions like Outreach, Gong, LinkedIn Sales Navigator and Highspot
• Successful track record of leading BDR teams to exceed their goals
• Experience working closely with the Marketing org to manage the lead hand-off process between Marketing and Sales

What You’Ll Get

• Great mission-driven team members from diverse backgrounds with a strong company culture
• Competitive pay
• Flexible PTO
• Paid company holidays
• Yearly team off-sites
• Medical, dental, and vision benefits (FSA, HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Wellness benefits
• Commuter benefits
• Work in an open environment on solutions that are reshaping the way businesses operate
• Fun team events
• Ability to have a big impact
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.