Payroll Specialist
ComplexCare Solutions.com
Office
Nashville, Tennessee
Full Time
Position Overview: The Payroll Specialist is responsible for ensuring the timely and accurate bi-weekly processing of payroll within UKG, in accordance with company policy and applicable regulations. This role, reporting to the AVP, People Operations and Compliance and working with the Senior Payroll Specialist, is responsible for multiple payroll activities, maintaining accurate recordkeeping, ensuring a positive employee experience and collaborating across the human resources, finance and business operations to continually improve systems and processes.
Duties And Responsibilities:
- Assist with processing nationwide bi-weekly payroll
- Responsible for daily review, input, and resolution of items submitted to payroll
(new hires, terminations, LOA, pay changes, status changes, title changes, etc.)
- Maintain ongoing effective communication and collaborative relationship across
Human Resources to ensure accuracy of employee data and the efficient
processing of employee changes.
- Handle assigned workflow to ensure all payroll transactions entered are processed
Accurately And Timely.
- Understand and able to perform all phases of the payroll process, associated
Processes, And Audits.
- Resolves daily inbox and escalated payroll process and policy inquiries requiring
Higher Level Knowledge
- Process all aspects of assigned payrolls, including off cycle payrolls, manual
checks, verification of time, new hires, rehires, terminations, tax information,
benefit deductions, awards, leave of absence, relocation reimbursements,
bonuses, other benefits, garnishments, child supports withholding, other changes,
etc. and ensure posting accuracy, handle corrections appropriately.
- Participate in projects that expand the scope and/or scale of Payroll, while ensuring
compliance with the department and company procedures, policies, and state and
federal regulations and statutes; receives general guidance may receive more
detailed instruction on new projects.
- Generate various reports on taxes paid, employee withholdings and deductions
taken, etc. to properly record and verify payroll-related balances.
- Understand multistate taxation in the payroll system to ensure accuracy and
compliance with federal, state, and local jurisdictions.
- Assist in the completion of distribution of annual W-2 statements and request for
duplicate copies (as applicable).
- Coordinate inquiries on any payroll discrepancies such as timesheet errors, or
requested sick and other paid time off (PTO) benefit reports (e.g., “Hours” report),
Etc.
- Keep up to date on new payroll-related tax law changes, retain appropriate record
and maintenance of all electronic and paper payroll records in an orderly manner.
- Recognize and follow the proper separation of duties, maintain confidential records
in accordance with internal company procedures and work cross functionally to
prepare for annual audit.
- Responsible for maintaining SOX controls on a per pay period basis.
- Preparing reports for Accounting, Benefits and FP&A on a per-period basis.
- Assists Accounting and Security Department with any fraudulent payroll checks and
resolution of related items.
- Uphold responsibilities relative to the separation of duties for applicable processes
and procedures within your job function.
Job Requirements:
- Minimum of 3-5 years of multi-state payroll processing experience with payroll
Systems (Ukg Desired).
- Ability to recommend solutions using independent judgement on moderately
complex issues, work independently or in a team environment.
- Possess strong customer service orientation and high level of accuracy.
- Demonstrated working knowledge of payroll practices.
- Knowledge of federal, state, and local wage and hour and payroll tax laws and
Regulations.
- Knowledge of Microsoft Outlook, PowerPoint, Word, and solid Excel spreadsheet
Skills.
- Demonstrated written and verbal communication skills.
- Strong interpersonal skills including cooperativeness, professionalism, and
Customer Service.
- Effective communicator internally and externally with various levels of
Management.
- Demonstrated adaptability and commitment to teamwork in a rapid work
Environment.
- Ability to meet deadlines, prioritize multiple tasks, and attention to detail.
- Ability to maintain and process confidential information.
- Fundamental Payroll Certification (FPC) preferred.
Education:
- Associate degree or equivalent work experience required.
Physical Demands And Work Environment:
- Sedentary work (i.e., sitting for long periods of time) Exerting up to 10 pounds of
force occasionally and/or negligible amount of force.
- Frequently or constantly to lift, carry push, pull, or otherwise move objects and
Repetitive Motions.
- Subject to inside environmental conditions
ComplexCare Solutions Offers a Competitive Salary and Benefits Package
In addition to the base compensation, this position may be eligible for performance-based incentives.
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At ComplexCare Solutions, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Base Compensation Range$29—$31 USDStudies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. ComplexCare Solutions is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.
By embracing diversity, equity and inclusion we enhance our work environment and drive business success. ComplexCare Solutions strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
ComplexCare Solutions is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.
To review the legal requirements, including all labor law posters, please visit this linkPayroll Specialist
Office
Nashville, Tennessee
Full Time
September 24, 2025