Sr. Manager, People Operations

Weightwatchers Is A Global Digital Health Company.

We are the #1 doctor-recommended – and most clinically studied – behavioral weight health program in the world. For sixty years, WeightWatchers has helped millions build healthy habits and live happier, healthier lives.

As the science of weight health rapidly evolves, so does WeightWatchers. Today we are developing new clinical pathways for medication access, creating behavioral programs for chronic health conditions, integrating third-party services, and enhancing product personalization.

WeightWatchers has embraced technology, with our mobile app now the  primary tool for most members. While we continue to perfect our digital product, we are also designing new in-person experiences. With these diverse member touchpoints, our potential for impact has never been greater.

Who We Are

At WeightWatchers, the People Team is the heart of our company culture, fostering a vibrant and supportive environment where employees, like our members, can embark on their own journeys of growth and success ultimately empowering them to make a positive impact on our members' well-being.

About The Role

We are seeking a Sr. Manager, People Operations to lead our People Operations team and ensure the seamless execution of HR processes across payroll, compliance, HR systems, and data management. This leader will balance strategic oversight with operational excellence, coaching a high-performing team while driving continuous improvement and enhancing the employee experience.

The ideal candidate is a hands-on leader with expertise in Workday, deep knowledge of payroll and compliance, and the ability to build trusted partnerships across HR, Finance, IT, and business teams.

What You Will Do

Leadership & Team Management

• Lead, coach, and develop a People Operations team, setting clear goals and fostering a culture of accountability, collaboration, and continuous improvement.
• Provide training and mentoring to build team capabilities in HR systems, payroll, compliance, and data management.
• Act as a player-coach: rolling up sleeves when needed while developing scalable team structures and processes.

Hr Systems & Data Management

• Oversee Workday administration and enhancements, ensuring system accuracy, optimization, and integration with other tools.
• Ensure data integrity, privacy, and compliance with applicable regulations (e.g., GDPR, HIPAA, CCPA).
• Partner with IT and HR stakeholders to evaluate and implement new technologies.

Payroll & Benefits

• Oversee accurate configuration and testing in Workday.
• Partner with Accounting/Finance to ensure payroll accuracy and alignment with financial reporting.
• Ensure payroll and benefits processes are fully integrated and employee-facing issues are resolved quickly.
• Oversee monthly preparation and review of international payroll data.

Compliance & Policy

• Ensure consistent and compliant execution of reorganizations, headcount reductions, and statutory HR processes.
• Partner with Legal/HR leadership to drive compliance training and risk management initiatives.
• Conduct regular audits of payroll, I-9s, benefits, and HR records to ensure accuracy and reduce risk.

Hr Processes & Employee Experience

• Oversee cyclical HR processes (e.g., performance reviews, onboarding, offboarding) to ensure consistency and scalability.
• Partner with HRBPs to support employee relations, conflict resolution, and policy interpretation.
• Continuously assess and improve processes to elevate the employee experience.

Analytics & Reporting

• Develop, standardize, and deliver HR dashboards and metrics on headcount, turnover, DEI, payroll costs, and other KPIs.
• Provide insights to senior leaders to guide workforce planning and business decisions.

Vendor & Stakeholder Management

• Manage external vendor relationships (payroll, benefits, background checks, etc.) and negotiate contracts for value and service quality.
• Serve as a key point of contact between HR, Finance, IT, and external providers to align priorities and resolve escalations.
• Manage People Operations budget, ensuring effective use of resources across systems, tools, and vendors.

Continuous Improvement

• Identify opportunities to streamline HR workflows, reduce manual processes, and leverage technology for scalability.
• Implement best practices to strengthen employee experience and operational efficiency.
• Support global expansion by evaluating employment practices and compliance requirements in new geographies.

Who You Are

• Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree a plus.
• 7+ years of HR/People Operations experience, with at least 2+ years managing a team.
• Strong knowledge of U.S. employment laws and compliance; international exposure a plus.
• Deep expertise in Workday (configuration, reporting, payroll).
• Proven track record in payroll operations (multi-state, international) and HR compliance.
• Demonstrated success in building, leading, and developing high-performing teams.
• Strong analytical skills with experience presenting HR data to executives.
• Excellent communication, leadership, and stakeholder management skills.
• High degree of integrity, discretion, and judgment.

Base salary may vary depending on, but not limited to: skills, experience, and location.  This role is also eligible for a comprehensive benefits package and annual bonus program.

US Pay Range$140,000—$150,000 USD

At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well.  We encourage our employees to come into the office 1-2 days/week.

It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.

Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.   Massachusetts  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
  WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws).  Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.