Software Engineer III (Integration Developer / Business Analyst)

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

We are looking for a driven and versatile Software Engineer to join our growing Engineering team. This role is ideal for someone who thrives at the intersection of technology and communication—someone who is not only comfortable writing clean, maintainable code but is also skilled at gathering, analyzing, and communicating complex business requirements with clients and stakeholders. 

As an on-site team member at the Mesa Police Department in Arizona, you will design and develop integration solutions that connect our core platforms with third-party systems. You will also serve as a trusted liaison between technical teams and external/internal stakeholders. You will play a crucial role in supporting integration projects related to Mesa’s Versaterm products. Your primary focus will be on the Records Management System (RMS), where you will assist with planning, coordination, and execution of interface and integration initiatives to ensure seamless connectivity and optimized workflows between the RMS and other platforms. You will also play a role in the RMS interface development process, assisting with project scoping, development requirements, quality assurance, configuration, and deployment.  

This position will also assist with the day-to-day configuration and maintenance of Versaterm products. You will work in close collaboration with Versaterm’s engineering, deployments, and support teams, as well as with other city of Mesa teams involved in CAD, RMS, and mobile products.  

What You’Ll Do

Business Analysis (50%)

• Coordinate with Versaterm and Mesa project managers to establish priorities 
• Collaborate with clients, partners, and internal stakeholders to gather and document business and technical requirements 
• Translate business needs into technical specifications and use cases 
• Conduct gap analyses, process mapping, and solution scoping for interface and integration projects 
• Present findings and recommendations clearly and effectively to technical and non-technical audiences 
• Facilitate and drive meetings to ensure project momentum and clear communication among stakeholders 

Technical Development (50%)

• Design, build, and maintain APIs and integration solutions between internal systems and third-party platforms 
• Write clean, secure, and efficient code using technologies such as RESTful APIs, SOAP, JSON, XML, and integration tools/frameworks 
• Manage authentication and adhere to security best practices 
• Manage and optimize data transformations using formats like JSON, XML, and YAML 
• Troubleshoot and resolve integration issues 
• Collaborate with DevOps and QA teams to ensure reliable deployment and monitoring of integration solutions 
• Participate in development projects from inception to deployment, including technical design, scoping, testing, and post-release support, ensuring alignment with product and partner requirements 
• Knowledge of working with Linux/Unix servers, writing shell scripts, and managing secure access protocols such as SSH and SFTP 
• Employing Git and branching strategies for efficient version control and collaborative code management 
• Experience with Linux server administration is an asset for managing and maintaining system infrastructure supporting CAD/RMS applications. 
• Experience with SQL reporting, database query optimization, and API development. 
• Programming and scripting experience in SQL, Python, Bash, etc, is an asset for this role 

What You’Ll Bring

• Bachelor’s degree in computer science, information technology, or a related field 
• 3-5 years of relevant experience 
• Problem-Solving: Effectively addressing and resolving technical challenges 
• Attention to Detail: Delivering clean, optimized, and maintainable code and projects 
• Adaptability: Learning and staying current with evolving backend technologies and frameworks 
• Collaboration: Working closely with agency and Versaterm teams, designers, and stakeholders for cohesive project delivery 
• Communication: Clearly articulating complex technical aspects to non-technical team members 
• Analytical Thinking: Identifying bottlenecks and troubleshooting data flow issues 
• Documentation Skills: Creating detailed documentation for API connections, data formats, and integration procedures 

Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

Equal Opportunity

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.