Solutions Architect (US)

📍 Location: New York City 🏙️ Office requirement: Hybrid with two days a week in office 📝 Employment type: Permanent, Full Time 💰 Salary: $120k -$140k  

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Solutions Architect to play a key role in our Revenue Team in NYC. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

Sounds Great, What Will I Be Doing? 🤔

As our Solutions Architect you’ll drive adoption and integration of Spark API and MCP by working directly with customers, partners, and internal teams to deliver scalable, performant, and secure integrations. Serve as the trusted technical advisor bridging product capabilities with client needs, accelerating time-to-value and increasing API consumption.

Key Responsibilities

Client Engagement & Technical Enablement

• Develop and maintain strong technical relationships with customer and partner engineering teams.
• Lead discovery sessions to understand integration requirements and map them to Spark API / MCP capabilities.
• Provide hands-on guidance for API authentication, endpoint usage, data structures, error handling, and performance optimization.
• Conduct onboarding workshops and build technical enablement materials (SDKs, quick-start guides, sample code).

Integration Solution Design

• Architect integration patterns that align with client workflows and product capabilities.
• Collaborate with product and engineering to propose API enhancements and new endpoints based on integration needs.
• Ensure integrations meet scalability, security, and reliability standards.
• Design reusable modules and templates for common integration scenarios.

Adoption & Revenue Impact

• Track API usage growth within accounts and identify upsell opportunities (usage-based tiers, premium features).
• Troubleshoot and resolve integration blockers to accelerate go-live timelines.
• Partner with customer success and account teams to ensure integrations deliver measurable business outcomes.

Internal Advocacy & Feedback Loop

• Represent the voice of the integrator in product roadmap discussions.
• Document and share integration best practices internally.
• Collaborate with marketing to develop case studies and technical showcases highlighting successful Spark API / MCP integrations.

It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.

What Do I Need To Bring With Me? 🧳

You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:

👉 Proven experience as a  Solutions Architect, Sales Engineer, or Technical Consultant role with a focus on APIs, SaaS platforms, or developer ecosystems. 👉 Proven experience designing and delivering complex API integrations in enterprise environments. 👉 Strong understanding of REST API design, authentication protocols (OAuth, JWT), and data formats (JSON, XML). 👉 Excellent communication skills, able to convey technical concepts to both developers and business stakeholders. 👉 Track record of driving product adoption and technical success across multiple customers or partners.  

Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.

Interview Steps 👟

👉 Preliminary phone call with the Talent Team (no video required) 👉 First video interview with the hiring managers  👉 Second (and final*) video interview with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.

Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

What Exactly Is Gwi? 👀

GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits. 

With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.

Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.

What’S In It For Me? 🎁

You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:

🌴 Tons of days off: 23 days’ annual leave | End-of-year office closures | Paid sick leave 💸 More than a great salary: Health insurance plans, plus dental and vision options | Short term and long term disability | 401(k) matching scheme via Voya 🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options 🏡 Family-focused flexibility: Carer days | Enhanced parental leave  💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities 🌎 A commitment to the community: DE&I committee | Volunteer options | 100% donation matching 

Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Diversity, Equity & Inclusion 🤝

We take DE&I seriously. Not only is it obviously the right thing to do, it’s also the bedrock of our value of show respect and at the heart of our company culture. 

We’re a global data business, so it’s essential our data reflects the global reality. Putting diversity into practice like this literally makes our business stronger. That’s why we strive to make our offices - and our teams - as diverse as our data. Want to know more? Take a look at our Life page on LinkedIn to learn more about our DE&I initiatives.

The point is, GWI is a place where you can genuinely feel at home, express yourself, and make your mark - whoever you are.

As a Disability Confident employer, we encourage applications from disabled candidates and are dedicated to providing all relevant assistance during the application and interview process. We also encourage individuals from all backgrounds, including those from underrepresented and marginalized communities, to join our team.    

#Li-Hybrid