Junior Executive, Retail (Operations) - Sibu (Sarawak)

Job Responsibility

• Manage and monitor daily operations of Retail services across East Malaysia.
• Lead problem-solving activities. Be the go-to person for Retail operations in East Malaysia.
• Make decisions and execute plans based on performance data to improve operational efficiency such as turnaround time, quality or cost efficiency based on the operational standards.
• Collaborate with other department (eg. Customer Service, Key Account Manager, Warehouse) to follow up, and if required, set up standard operating procedures.
• Test new operational processes on new services. 
• Manage and maintain relationships with the Retail partners within East Malaysia.
• Drive sales growth, ensure partner satisfaction and facilitate effective communication between the company and its partner.

Requirements

• Diploma/Bachelor Degree in any field.
• Fresh graduates are encouraged to apply
• Personable and a good communicator in both written & oral English. Other language skills will be a plus.
• Self-starter with good initiative, and persistence to see us through this challenge
• Extremely proactive, organised and responsible
• Prior experience with performing data-driven analysis into operation using Excel and visualisation tools (eg Metabase, Redash) 
• A strong sense of ownership in his/her roles and scopes

Working days : Monday to SaturdayWorking Hours: 9am-6pm OR 12pm-9pm.