PMO Manager

Closing Date:

03/10/2025

Group:

Corporate Group

Management Level:

Senior Associate

Job Type:

Fixed Term (Fixed Term)

Job Description:

Please note that this role will close at 00:01 on Friday 3 October, and therefore we advise getting your application in by no later than midnight on Thursday 2 October.
 

About Ofcom

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.
 

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you’ll be part of
 

This role sits within Ofcom’s Corporate Group, in the People, Culture & Workplace PMO team. The Head of PMO is responsible for overseeing delivery of the One Ofcom Transformation programme, supporting the Transformation Director. This change programme includes roll out and adoption of modern AI and data tools and more agile ways of working across the organisation, that enable us to deliver our three-year plan and transform the way we work.

The purpose and scope of the role
 

Reporting into the Head of PMO – People, Culture & Workplace, this role will perform PMO duties in support of the One Ofcom Transformation programme.
 

Your Key Responsibilities

• Provide direct support to the One Ofcom Transformation Head of PMO and Director, coordinating programme initiatives and stakeholder engagement.
• Responsible for tracking programme deliverables, ensuring alignment with the programme plan of work.
• Work closely with project leads and cross-functional teams, ensuring they deliver against milestones, collaboration of work strands, tracking of interdependencies and reporting regularly to all relevant governance boards and committees.
• Managing risks, issues and dependencies, working with the work strand leads to ensure robust assessments, mitigation plans are in place and periodic control reviews.
• Ensuring effective governance, responsible for managing the Programme Board / Steering Group plan of work; ensuring governance delivery deadlines are adhered to, all actions are distributed, executed and delivered, compiling papers, packs and minutes as required.
• Ensuring effective reporting, compiling Programme Status Reports and conducting work strand/project health checks
• Support set-up, maintenance, and organisation of the Programme SharePoint site.
• Other duties assigned and in scope of general administrative PMO duties.
• The skills, knowledge and experience you’ll need for success
• Proven experience working in a PMO / programme /project management role, with expertise in Agile and Waterfall frameworks.
• Solid understanding of project management fundamentals, including scheduling, budgeting, and risk management and strong proficiency in project management tools.
• Embracing change - flexible and adaptable approach to managing projects and programmes, selecting and tailoring methodologies based on the specific stage, scale, and complexity of each initiative to ensure optimal outcomes.
• Owning accountabilities - proactive & versatile mindset, demonstrating a willingness to learn and take initiative. Comfortable rolling up sleeves to tackle a range of tasks—from detailed planning to monitoring milestones to compiling reports —while maintaining a positive, can-do attitude.
• Executing plans - excellent organisational, planning and analytical skills, with the ability to track complex project dependencies across multiple works strands and work independently.
• Articulating ideas - strong communication and interpersonal skills, able to engage effectively with stakeholders at all levels and present information clearly and concisely to a range of audiences.
• Expert user of PowerPoint and Excel.
• Building solutions - experience in risk management, with the ability to identify and mitigate programme risks proactively.
• Experience in governance and reporting, including preparing status updates for steering groups or senior leadership teams.
• Harmonising work - ability to work collaboratively in a fast-paced environment, supporting teams in delivering against strategic goals.
• Demonstrated experience in change management and driving organisational transformation.
• Ability to understand and analyse data and provide insights.
• Ability to make use of new technology to enhance the work and to foster collaboration.
• Is respectful, agile, focuses on excellence, embraces empowerment and collaborates with others.
• Understands (and uses) own and others’ strengths to achieve individual priorities.
• Shares own views respectfully to provide diversity of thought.

Desirable Skills

• Knowledge of AI, digital and data transformation or innovation programmes is desirable but not essential.

Inclusivity Statement

Ofcom has a clear mission: to make communications work for everyone.  To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK.  We aim to recruit from the widest pool of candidates possible – no matter your social background, age, ethnicity, sexual orientation, gender, or disability. We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. You can read more about our Rewards, Benefits and Well-being on our careers page.

Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at resourcing@ofcom.org.uk or call 0330 912 1378.

As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.  https://careers.ofcom.org.uk/careers/how-we-hire/