Project Management Officer

Job Description:

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.

We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

Who Are We Looking For?

We’re on the lookout for a sharp and detail-driven Project Management Officer to join our dynamic team! If you're passionate about keeping projects on track, love working with data and KPIs, and thrive in a fast-paced international environment — we’d love to meet you.

As a PMO, you’ll play a key role in supporting project delivery by ensuring accurate reporting, maintaining project data, and keeping everything aligned with internal processes. You’ll be the go-to person for project control, helping our Project Managers and Account Directors stay informed and empowered to make smart decisions.

This role is ideal for someone who’s highly organized, analytical, and enjoys working with numbers and systems. You’ll be working across multiple projects, collaborating with cross-functional teams, and contributing to the success of some of the world’s leading brands.

Key Responsibilities and Accountabilities

• Control, monitor, and report on defined project KPIs in alignment with the Project Manager and Account Director
• Ensure compliance with established processes, rules, and policies
• Execute recurring administrative tasks throughout the project lifecycle
• Set up and maintain project data in internal tools and systems
• Provide clear verbal and written communication to the Project Manager and account team

Required Skills and Qualifications

• Solid knowledge of project controlling and reporting; additional experience in project management is a plus
• Strong understanding of financial and business KPIs
• Exceptional numerical aptitude with the ability to comprehend, validate, and interpret complex data and figures
• Advanced MS Office skills, particularly in Excel
• Experience with MS Power BI, Atlassian Confluence, and Jira is an advantage
• Excellent communication skills
• Very good command of English, both written and spoken
• German and/or French language skills are an advantage
• Strong organizational skills with the ability to structure tasks effectively and manage multiple small-scale activities simultaneously

What’s in It for You? 

Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.

Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.

Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.

Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.

Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.

Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.

Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.

*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiter

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society." 

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

#Li-Merke

Location:

Belgrade

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent