D2C CE Senior Product Manager

Position Summary

Why join our team?

At Samsung Electronics Europe, you'll be part of a high-performing team at the forefront of transforming the direct-to-consumer (D2C) landscape. Our mission is to redefine customer experiences across Europe by using bold ideas, innovative strategies, and groundbreaking technologies. As a member of the European D2C team, you’ll collaborate with diverse and dedicated professionals, driving impactful projects that shape Samsung's digital future. With a focus on growth, customer satisfaction, and excellence, this role offers the unique opportunity to influence key business decisions and play a pivotal role in delivering our vision.

You will be joining a newly formed D2C Planning team focusing on the Consumer Electronics (CE) portfolio, covering TV, Audio/Visual, Monitors and Home Appliance categories. This role plays a pivotal part in driving product launch excellence, strategic projects and sales, ensuring full cross functional alignment across all our European D2C teams.

Role And Responsibilities

Your Key Responsibilities

• Product Launch Leadership: Lead the enhancement and execution of the global CE product launch strategy across TV, Sound Devices, Monitors, and Home Appliances. Define methods and procedures for new product launches ensuring localisation for each European market while maintaining alignment with HQ.
• Strategic Planning & Decision Making: Develop EU roadmaps and determine the most effective approaches for execution. Exercise sound judgement to evaluate multiple complex variables and trade-offs providing recommendations that balance commercial, operational and customer experience needs.
• Project and Functional Leadership: Act as functional lead on strategic CE focused projects and product launches, leading cross functional workstreams and ensuring alignment of project scope, timelines, and deliverables. Set clear procedures to ensure successful execution, accountability and post launch evaluation.
• Lifecycle Management: Lead end-to-end product lifecycle planning using professional concepts and data driven insights to resolve issues and identify opportunities for growth. Ensure all launches align with the D2C vision, timelines, and business goals.
• Cross Functional Collaboration: Represent EO D2C in communications between HQ and subsidiaries. Exercise influence and authority in steering partners toward common objectives often requiring broad perspective thinking and innovative problem solving.
• Innovation & Challenge: Take a broad perspective to identify new solutions for the CE portfolio, proactively challenging conventional approaches and embedding “never been done before” ideas into business strategy.
• Performance Evaluation and Insights: Lead in-depth evaluations of launch critical metrics and pivotal initiatives, providing insights and recommendations that shape future roadmaps and influence senior decision making.
• Regional Relevance: Champion EO led initiatives by shaping locally relevant solutions to global strategies. Ensure the European voice is represented in global forums and that local consumer needs are embedded into launch excellence.
• Control Tower Role: Act as central coordination point, defining processes and ensuring alignment with HQ and EU Regional RPMs to set direction and remove execution barriers.
• Sales Management : Drive sales performance of CE products across D2C Channels by setting and tracking sales objectives, developing regular performance reports and dashboards, and providing actionable insights that align with product campaigns, promotional strategies, and overall business goas across Europe markets.
• Reporting and Insights : Contribute to regular and ad-hoc reporting across products categories, ensuring accuracy, timeline, and relevance. Collaborate with colleagues across the planning team to generate meaningful insights that inform decision-making and support strategic priorities.  

What we need for this role

To be successful, you will possess the following skills and attributes:

• Experience in business innovation, project management, campaign management in large, complex organisations.
• Strong attention to detail, highly organised, with a track record of delivering complex, cross market projects.
• Excellent project management and partner engagement skills.
• Proven track record to influence diverse partners across functions and regions.
• Commercially savvy with strong creative judgement and the ability to shape integrated marketing strategies.
• Skilled communicator able to distil complex ideas into clear, actionable plans.

What does success look like?

• Successfully defines and implements new methods and procedures for CE product launches and projects.
• Demonstrates independent decision making and judgement when leading cross-functional initiatives.
• Provides strategic solutions that take a broad perspective, balancing multiple complex variables.
• Acts as functional lead on high-impact projects, alignment across the teams.
• Delivers innovative initiatives that set new benchmarks for Samsung’s D2C execution (never been done before) and revenue growth.

Skills And Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week
• Bonus scheme linked to individual, team and company performance
• Car allowance (delete if not appropriate)

• Pension Contribution

• Three volunteering days each year
• Holiday - 25 days plus bank holidays and an additional day off for your birthday
• Access to discounts on a wide range of Samsung products
• Access to a discount shopping portal
• Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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