Workday Integration Expert

Line Of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Advisory - Other

Management Level

Manager

Job Description & Summary

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
As a member of the Level 3 Workday application support team, the primary focus of this role is on providing day-to-day system support through incident and service request management. Responsibilities include reviewing and managing the support knowledge base and continuously refining support services to enhance operational excellence. The role also involves coordinating daily support resources, collaborating with vendor support teams, and actively managing incidents and requests. This includes distributing support-related tickets within the team and handling a significant volume of tickets personally, all while ensuring compliance with SLAs

Requirements:
Minimum of 3 years of experience in supporting various types of Workday custom integrations. 
 

Hands on experience and proficiency with integration tools and technologies, including: 
Workday Core Connectors and PECI 
Workday Document Transformation and EIBs 
Workday Reports and Calculated Fields 
Workday Studio 
XSLT 
Workday Public Web Services 
Workday Object Transport 
sFTP 
Preferable knowledge of Workday Orchestrate and Workday Extend technologies 
Solid understanding of Workday functional configuration e.g. Core HR, Recruiting, Security etc. 
Prior experience working with ServiceNow ticketing tool and SLA targets 
Experience with Change Management, Knowledge Management, Problem Management processes 
Comprehension of business operations within a large multinational environment, including time zone differences, cultural diversity, and collaboration with offshore colleagues. 
Ability to work independently and collaboratively within a team environment 
Skilled in accurately estimating task durations, consistently meeting deadlines, and effectively prioritizing multiple requests 
Strong analytical skills and the ability to diagnose problems through to resolution. 
Experience in coordinating people and team’s operations 
Excellent communication skills 

PwC, vos ya sos parte .

Todos los candidatos calificados serán considerados para trabajar en PwC sin importar etnia; credo; color; religión; nacionalidad; edad; discapacidad ; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador; estado civil, o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.

• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection 
• Correct Information Security Management

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Workday EIB, Workday Integration, Workday Orchestrate, Workday Studio

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Amazon Web Services (AWS), Analytical Thinking, Apache JMeter, Apigee (Software), API Management, Azure API Management, Business Process Integration, Business Requirements Analysis, Coaching and Feedback, Communication, Creativity, Data Integration, Data Virtualization, Embracing Change, Emotional Regulation, Empathy, Enterprise Application Integration, Enterprise Architecture, Enterprise Integration, Google Cloud Platform, Hybrid Cloud {+ 26 more}

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date