Assistant Housekeeping Manager | Naumi Auckland

Naumi Hotels is a boutique, award-winning hospitality brand committed to delivering exceptional guest experiences. At Naumi Auckland Airport, we blend style, comfort, and personal service to create unforgettable stays. Located just minutes away from the International and Domestic airports, it offers 193 spacious designer nests (rooms) with patios, an outdoor swimming pool, gym, Restaurant & Bar and over 2500sqm of conference and meeting space (indoor and outdoor).

We’re looking for an Assistant Housekeeping Manager to support our mission and lead our housekeeping operations to the highest standard. In this role you will assist in managing all housekeeping performance, ensuring cleanliness, efficiency, and guest satisfaction. You’ll play a key role in supervising and mentoring team members, maintaining standards, and supporting the Executive Housekeeper with operational planning and execution.

Some of what you will be doing …

• Supervise daily housekeeping operations including guest rooms, public areas, and back-of-house spaces
• Lead, train, and motivate the housekeeping team to maintain high performance and morale
• Implement and monitor housekeeping standards, procedures, and rosters
• Conduct inspections and audits of rooms and public areas to ensure consistent quality
• Manage inventory of cleaning supplies, linens, and equipment; coordinate with procurement
• Maintain compliance with health, safety, and hygiene standards
• Assist in preparing departmental budgets, reports, and performance metrics
• Collaborate with Front Office, Maintenance, and Food & Beverage teams to ensure smooth operations and enhanced guest satisfaction

Bring with you …

• 5+ years experience in housekeeping management within 4–5 star hotels or luxury serviced apartments
• Strong knowledge of housekeeping operations, cleaning procedures, chemicals, and equipment
• Leadership and team management skills, with the ability to coach and develop
• Excellent attention to detail, organisational skills, and a problem-solving mindset
• Ability to work flexible hours, including weekends

Enjoy working at Naumi…

• Grow with us, through opportunities for career development and progression as our business grows
• Discount accommodation when staying at our properties across NZ, AU and Singapore
• Rewards and incentives for positive guest reviews
• Night Shift Allowance as per policy
• Referral Bonus Program
• Naumi Knights Program

If this sounds like the role you have been waiting for, we'd love to hear from you - apply now!

Applicants must be legally entitled to work in New Zealand.

At Naumi, diversity, equity, and inclusion are at the heart of who we are and how we live our values. We welcome applications from people of all backgrounds, ages, cultures, abilities, sexual orientations, and gender identities. Our goal is to provide a fair, inclusive, and barrier-free recruitment experience for everyone. If you require any support or adjustments to participate fully in the recruitment process, we encourage you to let us know. Please feel assured that anything you share will remain confidential. You can reach our People & Performance team at careers@naumihotels.com, and we’ll be happy to assist you.