Case Manager

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.  

Case Manager

The Case Manager provides case management and support to help clients secure housing and access services, while maintaining accurate records and collaborating with community partners. Assists with assessments, advocacy, outreach, and program reporting as needed.

Job Responsibilities

• Provides case management and supportive services to assigned clients by assisting them with locating and securing housing;
• Advocates for clients with regard to financial, state/federal benefits, housing, job training, job referral and or treatment programs;
• Completes service plans and program assessments in client homes, Agency work locations, or other public locations that are accessible to the clients, including but not limited to: individual interviews, collateral conferences, evaluation of client needs and abilities and following up,when necessary;
• Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations;
• Knows and complies with the laws and regulations relevant to the position and services.
• Works collaborative with internal and external partners to obtain services for clients;
• Participates in community outreach efforts and attends community events to develop and maintain positive and collaborative relationships with community partners;
• Meets with each client, as required by the Program or based on client needs;
• Assists the Program Director with completing reports and the grant writing process, as needed.
• May be asked to occasionally work evenings, weekends or special events, as needed.
• PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
• X Kneel and move from sitting, bending, kneeling or standing multiple times a day.
• X Push and pull objects up to 25 pounds.

X Climb up and down up to 3 or more flights of stairs at a time.

X Lift up to 25 pounds.

Additional Requirements:

Other Requirements: Comply with program and/or Agency requirements related to:

X Background check, including any program specific requirements

Physical Examination

Drug Testing

Tb Testing

X Driver's License and reliable transportation

X Agency-specified automobile insurance

Additional Requirements:

Immediate Supervisor: Case Manager Supervisor

Directly Supervises: N/A

Indirectly Supervises:

Education And Experience Requirements:

Relevant Education:

Minimum: Bachelor's Degree 

Preferred: N/A

Relevant Experience:

Minimum: 1-2 years of social services

Preferred: N/A

Certification/Licensure:

Minimum: N/A

Preferred: N/A