Reception & Administration Officer

As the first face and voice of OC’s Eastwood Office, the Reception & Administration Officer plays a critical role in shaping our clients' experiences. This role involves providing top-notch customer service and administrative support to our property management and sales teams.

Key Responsibilities Include:

• Managing the reception line by answering all incoming calls and directing through to the appropriate team member
• Overseeing management of property keys and liaising with both external and internal stakeholders
• Managing the enquiries email inbox, ensuring efficient query distribution
• Addressing sales and property management-related queries where applicable
• Managing ingoing and outgoing mail for the site
• Preparation of lease packs and lease pack compliance

Are You OC's Next Administration Champion?

To be considered for this opportunity, you will have:

• 6 months+ experience in a busy reception or front-of-house role within a corporate or professional environment (essential)
• Passion for a career in Real Estate (desired)
• Microsoft Office skills (desired)
• Exceptional attention to detail, organisation and time management skills
• A passion for customer service and administration support

About Us:

OC Real Estate was founded in 2014 by Alexander Ouwens and Nathan Casserly with one shared belief. Real estate should feel different. More personal. Built on trust and driven by care. Our growth over the last 11 years has positioned OC with 8 office locations across South Australia, over 170 employees and close to 4,000 properties under management. Our focus remains on innovation that makes a real difference. From smarter systems to more seamless service, we’re creating a workplace where great people thrive, stay ahead of the curve and lead the industry while staying grounded in care and connection. Every step forward is powered by the same belief OC began with, keep raising the bar, keep listening & keep making it happen for every person who trusts us with their biggest decisions.

The Perks

As a values-based organisation, OC provides a results and team-focused culture to work in. We know our people are our most valuable asset. Along with our outstanding support team to set you up for success, OC’s Employee Benefits Program includes:

• Additional leave entitlements to acknowledge significant personal and professional milestones.
• Health and wellbeing initiatives, including massage days, discounts at local gyms and studios, and more.
• Access to confidential coaching and support through our Employee Assistance Program, along with mindset sessions throughout the year.
• Active community involvement with local charity organisations.
• Reward and recognition programs, celebrating quarterly and annual achievements, as well as alignment with our company values.
• Continuous training and development opportunities with a strong focus on career growth and progression.
• Regular team celebrations and activities to foster a positive and engaging workplace culture.

To Apply:

If this sounds like an environment in which you feel you connect with the company vision and reflect the company values of Authentic, Innovative, Passionate & United, then we would love to hear from you.

For further information, please visit our website – www.ocre.com.au

“We’re people-focused in every sense. You feel it in the way we back each other, share knowledge and genuinely want to see each other grow. That support makes all the difference.” – Belinda Butterworth, Head of Property Management