Temporary and Supported Accommodation Manager

This Job posting is only open to Internal Applicants at Brent Council.   Salary range: £55,323 - £58,461p.a. inc. London weighting Contract: Permanent  Hours of work: 36 hours per week Location: Civic centre and Anansi/Knowles House (NW10) as well as other locations from time to time   An excellent offer…
  Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
  The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

As Temporary and Supported Accommodation Manager, you’ll lead the delivery of a high-quality, holistic tenancy management service across a range of specialist housing settings, including Temporary Accommodation, New and Independent Living, and Single Homeless Accommodation. 

You’ll use your detailed knowledge of housing management to ensure tenants and clients have direct access to a one-stop shop for services, with a strong focus on customer service excellence and meeting key performance indicators. 

This permanent role is central to reducing stigma, improving service quality, and enhancing the public perception of housing support. You’ll also be responsible for operational oversight, compliance with service-level agreements, and contributing to income generation and cost efficiencies.

The Person

We’re looking for a committed and collaborative housing professional with the enthusiasm and drive to lead a service that makes a real difference. 

You’ll bring strong leadership skills, a deep understanding of housing operations, and the ability to motivate and retain a dedicated team.

The successful candidate will be empathetic, consistent, and passionate about delivering excellent services to vulnerable residents. 

You’ll be proactive in improving standards, financially astute, and confident in working across teams and with external partners to create a service to be proud of.

Closing date: Tuesday 7 October 2025 (23:59)
  Additional Information 

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.

This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Forwarding ‘internal only’ roles to external candidates may lead to disciplinary action being taken.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
  The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.   Brent has a positive approach to flexible working.
  As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk     Job Description